How To Fix WM383 - No customer assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 383

• Message text: No customer assigned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WM383 - No customer assigned ?

  The SAP error message WM383 ("No customer assigned") typically occurs in the Warehouse Management (WM) module when there is an attempt to process a transaction that requires a customer assignment, but no customer has been specified in the relevant document or master data.
  Cause:
  
  Missing Customer Assignment: The most common cause is that the relevant document (such as a delivery or sales order) does not have a customer assigned to it.
  Incorrect Configuration: The system may be configured in a way that requires customer information for certain transactions, but the necessary data is not present.
  Data Inconsistencies: There may be inconsistencies in master data, such as customer master records not being properly linked to the relevant materials or documents.
  
  Solution:
  
  
  Check Document: Review the document (e.g., delivery, sales order) that is causing the error. Ensure that a customer is assigned to it. You can do this by:
  
  Navigating to the document in question and checking the header or item details for customer information.
  If the customer is missing, you may need to assign it manually or create a new document with the correct customer information.
  
  
  
  Update Master Data: If the customer is not linked correctly in the master data:
  
  Go to the customer master record and ensure that it is properly set up and linked to the relevant materials or transactions.
  Check if the customer is active and has the necessary authorizations.
  
  
  
  Configuration Settings: If the issue persists, review the configuration settings in the WM module:
  
  Ensure that the settings for customer assignment in the relevant transaction types are correctly configured.
  Consult with your SAP Basis or configuration team to verify that the system settings align with business requirements.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the WM module and customer assignments.
  
  
  Testing: After making the necessary changes, perform a test transaction to ensure that the error does not reoccur.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and others that may be involved in the process.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary roles and authorizations to access customer data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult SAP community forums for further assistance.