How To Fix WM381 - Reference & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 381

• Message text: Reference & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WM381 - Reference & does not exist ?

  The SAP error message WM381 ("Reference & does not exist") typically occurs in the Warehouse Management (WM) module when there is an attempt to process a reference document (like a transfer order, delivery, or other related documents) that the system cannot find. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes of WM381 Error
  
  
  Missing Reference Document: The reference document (e.g., transfer order, delivery) may not exist in the system. This could be due to deletion or it was never created.
  
  
  Incorrect Document Number: The document number entered may be incorrect or mistyped.
  
  
  Document Status: The reference document may be in a status that does not allow it to be processed (e.g., it may be completed or canceled).
  
  
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the reference document.
  
  
  Solutions to WM381 Error
  
  
  Verify Document Existence: Check if the reference document exists in the system. You can do this by using transaction codes like LT03 (Create Transfer Order) or VL03N (Display Outbound Delivery) to see if the document is available.
  
  
  Check Document Number: Ensure that the document number you are entering is correct. Double-check for any typos or formatting issues.
  
  
  Review Document Status: Look at the status of the reference document. If it is completed or canceled, you may need to create a new document or take appropriate actions based on the business process.
  
  
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to ensure the database is in good health.
  
  
  Authorization Check: Ensure that you have the necessary permissions to access the reference document. If not, contact your system administrator to grant the required authorizations.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in WM, such as LT01 (Create Transfer Order), LT02 (Change Transfer Order), and LT03 (Display Transfer Order).
  Documentation: Review SAP documentation related to Warehouse Management for more insights into handling documents and error messages.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the WM381 error and implement a suitable solution.