How To Fix WL899 - Work queue & with errors could not be restarted

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 899

• Message text: Work queue & with errors could not be restarted

What causes this issue?

You tried to re-start the work queue, ID &V1&, with an error status.
This action could not be carried out.

System Response

The action was terminated, the work queue is not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL899 - Work queue & with errors could not be restarted ?

  The SAP error message WL899 indicates that there are issues with a work queue that has encountered errors and cannot be restarted. This error typically arises in the context of SAP's workflow or background processing systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Technical Errors: There may be underlying technical issues such as database connectivity problems, missing or corrupted data, or issues with the application server.
  Configuration Issues: Incorrect configuration settings in the workflow or background processing settings can lead to this error.
  Resource Limitations: Insufficient system resources (like memory or CPU) can prevent the work queue from processing correctly.
  Lock Issues: If the work items are locked by another process or user, it can lead to errors in the work queue.
  Authorization Issues: The user or process attempting to restart the work queue may lack the necessary authorizations.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for detailed error messages that can provide insights into the specific cause of the issue.
  Analyze Work Items: Use transaction SWIA or SWI1 to analyze the work items in the queue. Look for any items that are in error status and investigate their details.
  Restart the Queue: If the issue is resolved, you can attempt to restart the work queue using transaction SWI1 or SWI2. Ensure that any underlying issues are addressed first.
  Check Configuration: Review the configuration settings for the workflow or background processing to ensure they are set up correctly.
  Resource Monitoring: Monitor system resources to ensure that there are no bottlenecks. You can use transaction ST02 for memory analysis and ST06 for CPU and memory usage.
  Clear Locks: If there are locks preventing the work queue from processing, you can use transaction SM12 to check and clear any unnecessary locks.
  Authorization Check: Ensure that the user or process has the necessary authorizations to access and restart the work queue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to WL899 for any specific patches or updates that may address known issues.
  Documentation: Refer to SAP Help documentation for workflows and background processing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.