How To Fix WL870 - Work item &: Log cannot be deleted (table &)

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 870

• Message text: Work item &: Log cannot be deleted (table &)

What causes this issue?

The log entry cannot be deleted from the specified table for the
specified work item.

System Response

The action was terminated, the log entry was not changed.
The specified work item itself is not affected by this action, and none
of its values has changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL870 - Work item &: Log cannot be deleted (table &) ?

  The SAP error message WL870 indicates that a work item cannot be deleted because there are logs associated with it in a specific table. This typically occurs in the context of workflow management in SAP, where work items are created and managed.
  Cause:
  The error message WL870 is triggered when you attempt to delete a work item that has associated logs in the specified table. The logs are usually related to the execution history or status of the work item, and SAP prevents deletion to maintain data integrity and ensure that important historical information is not lost.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Logs: Identify the specific logs associated with the work item. You can do this by checking the relevant tables (e.g., SWI1 for work item logs) to see what entries are preventing the deletion.
  
  
  Delete Logs: If the logs are no longer needed, you may consider deleting them. However, be cautious with this approach, as it may lead to loss of important historical data. Ensure that you have the necessary authorizations and that you follow your organization's data retention policies.
  
  
  Use Transaction SWIA: If you have the necessary permissions, you can use transaction SWIA (Work Item Administration) to manage work items and their logs. This transaction allows you to process work items and may provide options to handle logs.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing work items and logs. This can provide insights into best practices and potential impacts of deleting logs.
  
  
  Contact SAP Support: If you are unsure about the implications of deleting logs or if the issue persists, consider reaching out to SAP support for assistance. They can provide guidance tailored to your specific SAP environment.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWIA (Work Item Administration), and SWU3 (Automatic Workflow Customizing).
  Workflow Configuration: Understanding the configuration of workflows in your SAP system can help you manage work items and logs more effectively.
  Data Retention Policies: Be aware of your organization's data retention policies before deleting any logs, as this may have compliance implications.
  
  By following these steps, you should be able to address the WL870 error and manage your work items and logs effectively.