How To Fix WL865 - Work item &: Background job & cannot be deleted (error &)

WL865 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 865

• Message text: Work item &: Background job & cannot be deleted (error &)

What causes this issue?

An error occurred when scheduling the specified background job, which
is used for the deadline monitoring of the specified work item.

System Response

The action was terminated.
It may not be possible to reverse all changes made to the specified
work item.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX
The specified error number should indicate possible reasons for the
error. It is possible that the system is in an inconsistent state. The
scheduled start of the specified background job must be compared with
the minimum date/time of all work items in table SWWDHMIN. It may be
necessary to delete the scheduled background job by hand and reschedule
it by calling report RSWWDHEX.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL865 - Work item &: Background job & cannot be deleted (error &) ?

  The SAP error message WL865 indicates that a work item and its associated background job cannot be deleted due to a specific error. This error typically arises in the context of workflow management in SAP, where a work item is linked to a background job that is either still running, has failed, or is in a state that prevents deletion.
  
  Cause:
  
  Background Job Status: The background job associated with the work item may still be active, completed with errors, or in a state that does not allow for deletion.
  Work Item Lock: The work item may be locked by another process or user, preventing its deletion.
  Workflow Configuration: There may be issues with the workflow configuration or the way the work item is being processed.
  Authorization Issues: The user attempting to delete the work item may not have the necessary authorizations to perform this action.
  
  
  Solution:
  
  
  Check Background Job Status:
  
  Use transaction code SM37 to check the status