How To Fix WL831 - Work item &: Type & cannot be executed more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 831

• Message text: Work item &: Type & cannot be executed more than once

What causes this issue?

Multiple execution is not allowed for the specified work item type. The
work item was already executed once.

System Response

The action was terminated, the work item is not changed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL831 - Work item &: Type & cannot be executed more than once ?

  The SAP error message WL831 indicates that a work item of a specific type cannot be executed more than once. This typically occurs in the context of workflow management within SAP, where certain tasks or work items are designed to be executed only a single time to maintain data integrity and workflow logic.
  Cause:
  
  Single Execution Requirement: The work item is designed to be executed only once. This is often the case for approval tasks or tasks that change the state of a document.
  Workflow Logic: The workflow definition may have been set up in such a way that it restricts the execution of certain tasks to prevent duplicate processing.
  Status of Work Item: The work item may already be in a completed or processed state, which prevents it from being executed again.
  
  Solution:
  
  Check Work Item Status: Verify the status of the work item in the SAP Business Workflow. If it has already been processed, you will need to look for the next steps in the workflow or any alternative actions.
  Review Workflow Definition: If you have access, review the workflow definition to understand why the work item is restricted to a single execution. You may need to modify the workflow if the requirement has changed.
  Reassign or Forward Work Item: If the work item needs to be executed again, consider reassigning it to another user or forwarding it to the appropriate person who can take the necessary action.
  Consult Documentation: Refer to SAP documentation or your organization's workflow guidelines for specific instructions on handling such work items.
  Contact SAP Support: If the issue persists and you believe it is a system error, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) to view and manage work items.
  Workflow Monitoring: Use transaction SWI2_FREQ to monitor workflow instances and their statuses.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to your version of SAP and the workflows you are using.
  
  By following these steps, you should be able to address the WL831 error and understand the context in which it occurs.