How To Fix WL803 - Work item & cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 803

• Message text: Work item & cannot be read

What causes this issue?

The work item with the specified ID can either not be read completely
or partly (for example, its container).

System Response

The action was cancelled and the work item, if it still exists, set to
<ZH>error</> status.

How to fix this error?

Check whether the work item has already been deleted or whether only
parts of it can no longer be read.
In the latter case, the work item is inconsistent.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL803 - Work item & cannot be read ?

  The SAP error message WL803, which states "Work item & cannot be read," typically occurs in the context of SAP Business Workflow. This error indicates that the system is unable to retrieve or access the specified work item, which can be due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Work Item Deletion: The work item may have been deleted or completed, making it unavailable for reading.
  Authorization Issues: The user may not have the necessary authorizations to access the work item.
  Database Issues: There may be issues with the database that prevent the retrieval of the work item.
  Workflow Instance Issues: The workflow instance associated with the work item may be in an inconsistent state.
  Technical Errors: There could be technical errors in the workflow configuration or in the underlying SAP system.
  
  Solutions:
  
  Check Work Item Status: Verify if the work item still exists and check its status in the workflow log (transaction SWI1).
  Authorization Check: Ensure that the user has the necessary authorizations to access the work item. This can be checked using transaction SU53 or by consulting with your security team.
  Database Consistency: Check for any database inconsistencies or issues. You may need to run database consistency checks or consult with your database administrator.
  Workflow Monitoring: Use transaction SWI1 or SWI2_FREQ to monitor the workflow and check for any errors or inconsistencies in the workflow instance.
  Reprocess the Workflow: If the workflow instance is in an inconsistent state, you may need to reprocess it or restart the workflow.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Workflow Monitoring
  SWI6: Workflow Log
  
  
  SAP Notes: Search the SAP Support Portal for notes related to WL803 or workflow issues.
  Documentation: Review SAP documentation on Business Workflow for more insights into work item management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.