How To Fix WL801 - Work item ID cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 801

• Message text: Work item ID cannot be created

What causes this issue?

When a work item was created, a unique ID could not be generated.

How to fix this error?

Check the number range object SWW_WIID. Make sure the range of valid
numbers specified there is not already used.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL801 - Work item ID cannot be created ?

  The SAP error message WL801, which states "Work item ID cannot be created," typically occurs in the context of SAP Workflow. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Configuration: The workflow might not be properly configured, or the necessary components (like task definitions or workflow templates) may be missing.
  Authorization Issues: The user attempting to create the work item may not have the necessary authorizations to do so.
  System Errors: There could be underlying system issues, such as database problems or inconsistencies in the workflow environment.
  Incorrect Workflow Settings: The workflow settings may not be correctly defined, leading to issues in creating work items.
  Technical Errors: Bugs or technical errors in the SAP system or specific transactions can also lead to this error.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Ensure that the workflow is correctly configured and that all necessary components are active.
  Use transaction code SWDD (Workflow Builder) to review the workflow definition.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to create work items. This can be checked using transaction code SU53 or by consulting with your security team.
  
  
  
  Check System Logs:
  
  Use transaction code SLG1 to check the application logs for any related error messages that might provide more context on the issue.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the workflow to identify where the error occurs. This may require technical expertise.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  System Health Check:
  
  Perform a system health check to ensure that there are no underlying issues affecting the workflow processing.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SLG1: Application Log
  SU53: Authorization Check
  
  
  
  Documentation: Review SAP documentation related to workflows and work item management for best practices and troubleshooting tips.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  
  By following these steps, you should be able to identify the cause of the WL801 error and implement a suitable solution.