How To Fix WL797 - The deadline chosen cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 797

• Message text: The deadline chosen cannot be deleted

What causes this issue?

The deadline cannot be deleted because it:
is in the past and
because a deadline notification has already been created for it and
sent.
has a modeled action.

System Response

The action is cancelled. The data is not changed.

How to fix this error?

If required, the deadline chosen can be changed by entering a new
deadline (which is in the future).
A notification will also be sent (to the deadline agent) if this
deadline is exceeded.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL797 - The deadline chosen cannot be deleted ?

  The SAP error message WL797, which states "The deadline chosen cannot be deleted," typically occurs in the context of managing deadlines or tasks within the SAP system, particularly in modules related to workflow or project management.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Deadline Status: The deadline you are trying to delete may be in a status that does not allow deletion. For example, if the deadline is already completed or has been processed in some way, it may be locked for deletion.
  Dependencies: There may be other tasks or deadlines that are dependent on the deadline you are trying to delete, preventing its removal.
  Authorization Issues: The user may not have the necessary permissions to delete the deadline.
  System Configuration: Certain configurations in the SAP system may restrict the deletion of deadlines based on business rules or settings.
  
  Solution:
  To resolve the WL797 error, you can take the following steps:
  
  
  Check Deadline Status: Verify the status of the deadline you are trying to delete. If it is completed or in a locked state, you may need to change its status or consult with a supervisor.
  
  
  Review Dependencies: Look for any dependencies related to the deadline. If other tasks are linked to it, you may need to address those first before attempting to delete the deadline.
  
  
  User Authorization: Ensure that you have the necessary permissions to delete deadlines. If not, contact your SAP administrator to request the appropriate access.
  
  
  Consult Documentation: Review any relevant SAP documentation or guidelines that pertain to deadlines and their management. This may provide insights into specific rules or configurations that apply to your situation.
  
  
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance. They may be able to provide more specific guidance based on your system configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to error WL797 in the SAP Support Portal. These notes may provide additional context or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage deadlines or workflows, such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency).
  Training and Documentation: Ensure that users involved in deadline management are adequately trained and have access to documentation that outlines the processes and restrictions related to deadlines in your SAP environment.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.