How To Fix WL795 - No selected agents

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 795

• Message text: No selected agents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL795 - No selected agents ?

  The SAP error message WL795 "No selected agents" typically occurs in the context of SAP Workflow or SAP Business Workflow when trying to execute a task or process that requires the selection of agents (users or groups) to perform the work item. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  No Agents Assigned: The workflow task does not have any agents assigned to it. This can happen if the task is not properly configured or if the agents have been removed or are inactive.
  Incorrect Task Configuration: The task may not be set up correctly in the workflow definition, leading to no agents being available for selection.
  User Authorizations: The user attempting to execute the task may not have the necessary authorizations to see or select the available agents.
  Agent Determination Logic: The logic used to determine agents (such as rules or conditions) may not be returning any valid agents.
  
  Solutions:
  
  
  Check Task Configuration:
  
  Go to the workflow definition in the SAP system and check the configuration of the task. Ensure that agents are correctly assigned.
  Verify that the task is set up to allow for agent determination.
  
  
  
  Review Agent Determination:
  
  If the task uses a specific agent determination method (like rules or conditions), review these settings to ensure they are correctly defined and returning valid agents.
  Test the agent determination logic to see if it yields any results.
  
  
  
  Assign Agents Manually:
  
  If necessary, manually assign agents to the task in the workflow definition or through the relevant transaction codes (like SWDD for workflow definition).
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to view and select agents. This may involve checking roles and profiles assigned to the user.
  
  
  
  Use Transaction SWI1:
  
  Use transaction SWI1 (Work Item Selection) to check for any work items that may be pending and see if there are any issues with agent assignment.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Workflow Monitoring: Use transaction SWI1 or SWI2_FREQ to monitor workflows and check for any issues related to agent assignment.
  Workflow Customization: Familiarize yourself with the customization options available for workflows in SAP, including agent determination strategies.
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and agent determination.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.