How To Fix WL789 - No other recipients exist

WL789 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 789

• Message text: No other recipients exist

What causes this issue?

There are no agents defined for this work item who can be notified when
a deadline is exceeded or processing completed.
There are therefore no "other" agents.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL789 - No other recipients exist ?

  The SAP error message WL789 "No other recipients exist" typically occurs in the context of workflow processing, particularly when trying to send a work item or notification to recipients. This error indicates that the system could not find any valid recipients for the workflow task or notification you are trying to execute.
  Causes:
  
  Missing Recipients: The workflow may not have any valid recipients assigned to it. This can happen if the recipient list is empty or if the recipients are not correctly defined in the workflow configuration.
  User Status: The users who are supposed to receive the work item may be inactive or have been deleted from the system.
  Authorization Issues: The user may not have the necessary authorizations to receive the work item.
  Incorrect Workflow Configuration: The workflow may not be configured correctly, leading to issues in determining the recipients.
  Organizational Structure Changes: Changes in the organizational structure (like user roles or positions) may lead