How To Fix WL748 - No attachments exist for work items of type "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 748

• Message text: No attachments exist for work items of type "&"

What causes this issue?

The function selected is not possible for all work item types. Only
work items of the following types can have attachments:
Dialog work item (type W)
Workflow work item (type F)
Work queue work item (type A)
However, the work item selected has type <ZH>&V1&</>.

System Response

The action is not carried out.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL748 - No attachments exist for work items of type "&" ?

  The SAP error message WL748 indicates that there are no attachments available for work items of a specific type, denoted by the "&" symbol. This message typically arises in the context of SAP Workflow, where users may expect to find attachments related to a particular work item but are unable to do so.
  Cause:
  
  No Attachments Created: The most straightforward reason for this error is that no attachments have been created or linked to the work item in question.
  Incorrect Work Item Type: The work item type specified may not support attachments, or it may not have been configured to allow attachments.
  Authorization Issues: The user may not have the necessary permissions to view attachments associated with the work item.
  System Configuration: There may be issues with the configuration of the workflow or document management system that prevents attachments from being displayed.
  
  Solution:
  
  Check for Attachments: Verify if any attachments were actually created for the work item. This can be done by checking the workflow logs or the specific transaction related to the work item.
  Review Work Item Type: Ensure that the work item type in question is configured to allow attachments. This may require checking the workflow definition in the SAP system.
  User Authorization: Confirm that the user has the necessary authorizations to view attachments. This may involve checking roles and permissions in the SAP system.
  Workflow Configuration: If the issue persists, review the workflow configuration to ensure that it is set up correctly to handle attachments. This may involve consulting with a workflow administrator or SAP Basis team.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this issue. Sometimes, specific bugs or issues are documented by SAP, and applying a relevant note or patch may resolve the problem.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to investigate work items and their attachments.
  Workflow Logs: Use transaction SWI6 to view workflow logs, which can provide insights into the status of work items and any associated attachments.
  SAP Documentation: Refer to SAP Help documentation for detailed information on workflows and attachment handling.
  SAP Community: Engaging with the SAP Community forums can provide additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.