How To Fix WL747 - Attachments cannot be created for work items of type "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 747

• Message text: Attachments cannot be created for work items of type "&"

What causes this issue?

The function selected is not possible for all work item types.
Attachments can only be created for work items of the following types:
Dialog work item (type W)
Workflow work item (type F)
Work queue work item (type A)
However, the work item selected has type <ZH>&V1&</>.

System Response

The action is not carried out.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL747 - Attachments cannot be created for work items of type "&" ?

  The SAP error message WL747 indicates that attachments cannot be created for work items of a specific type, denoted by the placeholder "&". This error typically arises in the context of SAP Business Workflow when users attempt to attach documents or files to work items that do not support attachments.
  Cause:
  
  Work Item Type Limitation: The work item type indicated by "&" does not allow attachments. This is often the case for certain standard workflow tasks or custom tasks that have not been configured to support attachments.
  Configuration Issues: The workflow might not be properly configured to handle attachments for that specific work item type.
  Authorization Issues: The user may not have the necessary permissions to attach documents to the work item.
  
  Solution:
  
  Check Work Item Type: Identify the specific work item type that is causing the error. You can do this by checking the workflow definition in the SAP system.
  Modify Workflow Configuration: If you have access to the workflow configuration, you can modify the work item type to allow attachments. This may involve:
  
  Adjusting the workflow definition to include attachment capabilities.
  Ensuring that the relevant task is set up to allow attachments in the workflow settings.
  
  
  Review Authorization: Ensure that the user has the necessary authorizations to create attachments. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring attachments for workflows.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on work item types and attachments.
  Workflow Customization: If you are working with custom workflows, ensure that the development team has implemented attachment functionality correctly.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation and support.