How To Fix WL746 - Attachments cannot be created for work items in status "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 746

• Message text: Attachments cannot be created for work items in status "&"

What causes this issue?

The <DS:GLOS.work_item>work item</> has a processing status in which
the selected function cannot be carried out.
The current status is <ZH>&V1&</>.
It is not possible to create attachments for the work item in this
status.
It is only possible to <ZK>create attachments</> in the following
processing statuses:
<ZH>Reserved</>
<ZH>In process</>
<ZH>Executed</>
<ZH>Error</>

System Response

The action is terminated.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL746 - Attachments cannot be created for work items in status "&" ?

  The SAP error message WL746 indicates that attachments cannot be created for work items that are in a specific status. The status represented by the "&" symbol typically refers to a particular state of the work item, such as "completed," "canceled," or "in process." The exact status will be displayed in the actual error message.
  Cause:
  The primary cause of this error is that the work item is in a status that does not allow for attachments to be added. This is a common restriction in workflow management systems to ensure data integrity and prevent modifications to completed or finalized work items.
  Solution:
  To resolve this issue, you can consider the following approaches:
  
  
  Check Work Item Status: Review the status of the work item. If it is in a completed or canceled state, you will not be able to add attachments. You may need to take action on the work item to change its status if possible.
  
  
  Modify Workflow Design: If you have control over the workflow design, consider modifying the workflow to allow attachments at different stages or to provide a mechanism for adding attachments before the work item reaches a final status.
  
  
  Use Alternative Methods: If attachments are necessary for documentation purposes, consider using alternative methods to store or link documents outside of the work item, such as storing them in a document management system or a shared drive.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidelines on handling attachments in workflows and the implications of work item statuses.
  
  
  User Permissions: Ensure that the user attempting to add the attachment has the necessary permissions to do so. Sometimes, restrictions can be related to user roles and authorizations.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide solutions or workarounds.
  Workflow Configuration: Review the configuration of the workflow in transaction SWDD (Workflow Builder) to understand the allowed actions at different stages of the work item.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.