How To Fix WL737 - Work item currently locked by user '&'

WL737 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 737

• Message text: Work item currently locked by user '&'

What causes this issue?

The work item is currently locked by another user.

System Response

It is not possible to change the work item. The work item is not
changed.

How to fix this error?

The work item can be changed at a later point in time.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL737 - Work item currently locked by user '&' ?

  The SAP error message WL737 indicates that a work item is currently locked by another user. This typically occurs in the context of SAP Business Workflow, where multiple users may be trying to access or process the same work item simultaneously.
  
  Cause:
  
  Concurrent Access: Another user is currently processing the work item, which locks it for other users to prevent data inconsistencies.
  Session Timeout: The user who locked the work item may have left the session open, causing the lock to persist.
  System Error: Occasionally, system errors or issues with the workflow configuration can lead to unexpected locks.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their processing of the work item and then try again.
  Identify the Locking User: You can identify the user who has locked the work item by checking the workflow log or using transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item