How To Fix WL735 - Work item &: Work item container could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 735

• Message text: Work item &: Work item container could not be read

What causes this issue?

An error occurred reading the
<DS:GLOS.36AC1E9713A558B5E10000009B38F985>work item container</>.

System Response

The action associated with reading the work item container is
terminated.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL735 - Work item &: Work item container could not be read ?

  The SAP error message WL735 indicates that there is an issue with reading the work item container in the workflow. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Missing or Incomplete Data: The work item may not have the necessary data in its container, which can happen if the workflow was not properly initialized or if there were issues during the workflow execution.
  Authorization Issues: The user may not have the necessary authorizations to access the work item or its container.
  Workflow Definition Issues: There may be problems with the workflow definition itself, such as missing or incorrect bindings.
  Database Issues: There could be issues with the underlying database that prevent the retrieval of the work item container.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues with workflow processing.
  
  Solutions:
  
  Check Workflow Instance: Use transaction code SWI1 (Work Item Selection) to check the status of the workflow instance. Look for any errors or inconsistencies.
  Review Workflow Definition: Ensure that the workflow definition is correctly set up and that all necessary bindings are in place. You can use transaction code SWDD (Workflow Builder) to review and modify the workflow.
  Check Authorizations: Verify that the user has the necessary authorizations to access the work item and its container. You can use transaction code SU53 to analyze authorization issues.
  Reinitialize the Workflow: If the workflow instance is in an inconsistent state, you may need to reinitialize it or restart the workflow.
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no underlying issues affecting the workflow processing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWDD: Workflow Builder
  SWI2_FREQ: Work Item Selection for Recurrent Work Items
  SWI2_DURA: Work Item Selection for Duration
  
  
  SAP Notes: Search for SAP Notes related to workflow errors and WL735 specifically. SAP Notes often provide patches or additional guidance for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to identify the cause of the WL735 error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.