How To Fix WL738 - Work items cannot be changed in status "&"


WL738 - Overview

  • Message type: E = Error

  • Message class: WL - Workflow: run-time messages

  • Message number: 738

  • Message text: Work items cannot be changed in status "&"

  • Show details Hide details
  • What causes this issue?

    The <DS:GLOS.work_item>work item</> has a processing status in which
    the selected function cannot be executed.
    The current status is <ZH>&V2&</>.
    It is not possible to change the work item in this status.
    It is only possible to use the <LS>change work item</> function in the
    following processing statuses:
    <ZH>Reserved</>
    <ZH>Executed</>

    System Response

    The action is terminated. The work item is not changed.

    Error message extract from SAP system. Copyright SAP SE.


WL738 - Details

  • The SAP error message WL738 indicates that work items cannot be changed to a specific status, represented by the placeholder "&". This error typically occurs in the context of SAP Workflow, where certain conditions or restrictions prevent the modification of the status of a work item.
    Causes:
    
    Status Restrictions: The work item may be in a status that does not allow for changes. For example, if the work item is already completed or has been canceled, it cannot be changed to another status.
    Authorization Issues: The user may not have the necessary authorizations to change the status of the work item.
    Workflow Configuration: The workflow may be configured in such a way that certain statuses are locked or restricted based on business rules.
    Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the workflow instance.
    
    Solutions:
    
    Check Work Item Status: Review the current status of the work item. If it is

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