How To Fix WL738 - Work items cannot be changed in status "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 738

• Message text: Work items cannot be changed in status "&"

What causes this issue?

The <DS:GLOS.work_item>work item</> has a processing status in which
the selected function cannot be executed.
The current status is <ZH>&V2&</>.
It is not possible to change the work item in this status.
It is only possible to use the <LS>change work item</> function in the
following processing statuses:
<ZH>Reserved</>
<ZH>Executed</>

System Response

The action is terminated. The work item is not changed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL738 - Work items cannot be changed in status "&" ?

  The SAP error message WL738 indicates that work items cannot be changed to a specific status, represented by the placeholder "&". This error typically occurs in the context of SAP Workflow, where certain conditions or restrictions prevent the modification of the status of a work item.
  Causes:
  
  Status Restrictions: The work item may be in a status that does not allow for changes. For example, if the work item is already completed or has been canceled, it cannot be changed to another status.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the work item.
  Workflow Configuration: The workflow may be configured in such a way that certain statuses are locked or restricted based on business rules.
  Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the workflow instance.
  
  Solutions:
  
  Check Work Item Status: Review the current status of the work item. If it is