How To Fix WL664 - Interval until next retry cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 664

• Message text: Interval until next retry cannot be changed

What causes this issue?

The interval until the next run of the background job, which triggers
work items with temporary errors automatically, cannot be changed
during the runtime of the background job.

System Response

The action was terminated.

How to fix this error?

First deactivate the automatic monitoring of work items with temporary
errors. When you activate it again, you can enter the new interval to
be used to execute the background job periodically.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL664 - Interval until next retry cannot be changed ?

  The SAP error message WL664, which states "Interval until next retry cannot be changed," typically occurs in the context of the SAP Workflow system. This error is related to the configuration of workflow retries, particularly when trying to adjust the retry interval for a workflow task that has already been defined.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Fixed Retry Interval: The retry interval for certain workflow tasks is predefined and cannot be modified. This is often the case for standard SAP workflows or tasks that have specific configurations.
  Workflow Configuration: The workflow might be configured in such a way that it does not allow changes to the retry interval due to business logic or system constraints.
  Authorization Issues: The user attempting to change the retry interval may not have the necessary authorizations to make such changes.
  
  Solution:
  To resolve the WL664 error, consider the following steps:
  
  
  Check Workflow Configuration:
  
  Review the workflow definition in the SAP system. Ensure that the task you are trying to modify allows for changes to the retry interval.
  If the task is a standard SAP task, refer to the documentation to confirm whether the retry interval is indeed fixed.
  
  
  
  Use Transaction SWDD:
  
  If you have access, use transaction SWDD (Workflow Builder) to check the workflow definition and see if there are any settings that can be adjusted.
  Look for the "Retry" settings in the workflow task and verify if they can be modified.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific workflows to understand the constraints around retry intervals.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to make changes to workflow settings. If not, contact your SAP security administrator to obtain the required permissions.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They can provide insights specific to your SAP version and configuration.
  
  
  
  Related Information:
  
  Workflow Retry Mechanism: Understanding how the retry mechanism works in SAP workflows can help in troubleshooting similar issues. The retry interval is typically set to manage how often a failed task is retried before it is considered permanently failed.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on workflow configurations.
  Community Forums: Engaging with SAP community forums can also provide insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to address the WL664 error effectively.