How To Fix WL478 - Workflow &: Repair message for error && could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 478

• Message text: Workflow &: Repair message for error && could not be created

What causes this issue?

The error &V2& &V3& occurred when the workflow &V1& was executed.
To correct the error, the system tried to send a message to the
workflow system administrator. This message could not be created
because the function module 'SO_OBJECT_SEND' raised the exception &V4&.
The exact cause of the error can be found in the workflow log for the
previous or subsequent error message.

System Response

The workflow was suspended and set to <ZH>error</> status, without the
responsible administrator being informed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX
Correct the error and continue the workflow (change work item and set
to status <ZH>In process</> manually).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL478 - Workflow &: Repair message for error && could not be created ?

  The SAP error message WL478 typically indicates that there is an issue with the workflow processing, specifically that a repair message for a certain error could not be created. This can occur in various scenarios, often related to workflow configuration, missing data, or system issues.
  Causes:
  
  Missing Workflow Configuration: The workflow might not be properly configured, or the necessary steps and actions are not defined.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to create or process the repair message.
  System Errors: There could be underlying system issues, such as database problems or inconsistencies in the workflow definitions.
  Incorrect Parameters: The parameters or data being passed to the workflow might be incorrect or incomplete.
  Transport Issues: If the workflow was recently transported from one system to another, there may be missing objects or dependencies.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow definition in transaction SWDD (Workflow Builder) to ensure that all necessary steps and actions are correctly defined.
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the workflow and create messages. This can be checked in transaction SU53 or by consulting with your security team.
  Analyze Workflow Logs: Use transaction SWI1 (Work Item Selection) or SWI2_FREQ to analyze the workflow logs for more detailed error messages that can provide insights into what went wrong.
  Check for Missing Data: Ensure that all required data for the workflow is available and correctly formatted. This may involve checking the input parameters or data objects.
  System Health Check: Perform a system health check to identify any underlying issues that may be affecting workflow processing. This can include checking for database locks or inconsistencies.
  Transport Validation: If the workflow was recently transported, validate that all necessary objects and dependencies were included in the transport request.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Workflow Documentation: Review SAP documentation related to workflows for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance, providing them with detailed information about the error and the steps taken to troubleshoot it.