How To Fix WL447 - Workflow &2 feedback work item &1: Saved since workflow has stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 447

• Message text: Workflow &2 feedback work item &1: Saved since workflow has stopped

What causes this issue?

Processing of workflow '&V3&' no. &V2& is currently suspended.

System Response

The response message of work item &V1& has been stored until the
workflow is continued. The results from the work item are not lost.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL447 - Workflow &2 feedback work item &1: Saved since workflow has stopped ?

  The SAP error message WL447 indicates that a workflow has been stopped, and as a result, the feedback work item could not be processed. This message typically arises in the context of SAP Business Workflow, where workflows are used to automate business processes.
  Cause:
  The error message WL447 can occur due to several reasons, including:
  
  
  Workflow Termination: The workflow may have been terminated due to an error in the workflow logic, such as a missing or incorrect configuration, or an exception that was not handled properly.
  
  
  User Decision: A user may have made a decision that caused the workflow to stop, such as rejecting a task or not completing a required step.
  
  
  System Issues: There may be underlying system issues, such as database connectivity problems, that prevent the workflow from continuing.
  
  
  Configuration Issues: Incorrect settings in the workflow definition or in the related business objects can lead to the workflow being unable to proceed.
  
  
  Solution:
  To resolve the WL447 error, you can take the following steps:
  
  
  Check Workflow Logs: Use transaction code SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to check the workflow logs for any errors or messages that indicate why the workflow was stopped.
  
  
  Analyze Workflow Definition: Review the workflow definition in transaction SWDD (Workflow Builder) to ensure that all steps are correctly configured and that there are no missing elements.
  
  
  Handle Exceptions: If the workflow has stopped due to an unhandled exception, you may need to implement error handling in the workflow to manage such situations gracefully.
  
  
  Restart Workflow: If the workflow can be restarted, you can do so from the workflow log or by using transaction SWI1. Ensure that any issues causing the workflow to stop are resolved before restarting.
  
  
  Check User Actions: If the workflow requires user input or decisions, ensure that the necessary actions are taken by the users involved.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific workflow you are working with for additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2_FREQ, SWDD, and SWI6 (for workflow administration).
  Workflow Monitoring: Regularly monitor workflows to catch issues early and ensure that they are functioning as expected.
  SAP Notes: Check for any SAP Notes that may address known issues related to the specific workflow or error message.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the WL447 error message in SAP.