How To Fix WL445 - Workflow & feedback work item &: Workflow instance data not in database

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 445

• Message text: Workflow & feedback work item &: Workflow instance data not in database

What causes this issue?

When a response message was sent by work item &V2&, the data of the
related workflow instance &V1& could not be found in the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF_ERROR OBJECT DOKU ID TX

How to fix this error?

This error indicates a serious inconsistency in the database or in the
workflow administration. The workflow may have been deleted before all
its activities had been completed. Use the workflow log to try to find
the reason for this inconsistency.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL445 - Workflow & feedback work item &: Workflow instance data not in database ?

  The SAP error message WL445 indicates that there is an issue with a workflow instance where the associated data is not found in the database. This can occur for several reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Workflow Instance Deletion: The workflow instance may have been deleted or not created properly, leading to a situation where the system cannot find the corresponding data.
  Database Issues: There may be issues with the database itself, such as corruption or connectivity problems, which prevent the workflow data from being accessed.
  Transport Issues: If the workflow was transported from one system to another, there may have been issues during the transport process that resulted in missing data.
  Authorization Issues: The user may not have the necessary authorizations to access the workflow instance data.
  Configuration Errors: Incorrect configuration of the workflow or its related components can lead to this error.
  
  Solutions:
  
  Check Workflow Instance: Verify if the workflow instance exists in the system. You can use transaction code SWI1 (Work Item Selection) to check for the instance.
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no issues. This may involve running database utilities or checking logs for errors.
  Recreate Workflow Instance: If the instance is missing, you may need to recreate it or restart the workflow process.
  Review Transport Logs: If the issue arose after a transport, review the transport logs to identify any errors or missing objects.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the workflow instance data.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI6 (Work Item Selection - Workflow).
  Workflow Logs: Use transaction SWI1 to view workflow logs and identify any issues related to the workflow instance.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have taken to troubleshoot.
  
  By following these steps, you should be able to identify the cause of the WL445 error and implement a suitable solution.