How To Fix WL399 - User & has stopped workflow &, including its work items

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 399

• Message text: User & has stopped workflow &, including its work items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL399 - User & has stopped workflow &, including its work items ?

  The SAP error message WL399 indicates that a user has stopped a workflow and its associated work items. This can happen for various reasons, and understanding the cause and finding a solution involves several steps.
  Cause:
  
  User Action: The most common cause is that the user manually stopped the workflow. This could be due to a decision to halt the process for any reason, such as a change in business requirements or an error in the workflow.
  System Issues: Sometimes, system issues or errors can lead to workflows being stopped unexpectedly.
  Authorization Issues: If a user does not have the necessary authorizations to execute or continue a workflow, it may be stopped.
  Configuration Errors: Incorrect configuration of the workflow or its components can lead to issues that cause the workflow to stop.
  
  Solution:
  
  Check Workflow Logs: Review the workflow logs to understand why the workflow was stopped. This can provide insights into whether it was a user action or a system issue.
  Re-Start the Workflow: If the workflow was stopped intentionally and needs to be restarted, you can do so from the workflow management transaction (e.g., SWI1 or SWIA).
  User Communication: If a user stopped the workflow, communicate with them to understand their reasons and whether the workflow should be restarted or modified.
  Authorization Check: Ensure that the user has the necessary authorizations to execute the workflow. If not, adjust the roles and permissions accordingly.
  Configuration Review: If the stopping of the workflow is due to configuration issues, review the workflow design and settings to ensure they are correct.
  Error Handling: Implement error handling in the workflow to manage unexpected stops more gracefully in the future.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWIA (Administration of Workflows), and SWU3 (Automatic Workflow Customizing).
  Workflow Monitoring: Use tools like the Workflow Monitor (SWI1) to keep track of active workflows and their statuses.
  Documentation: Refer to SAP documentation for detailed information on workflow management and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to workflow stopping or errors.
  
  By following these steps, you should be able to diagnose the cause of the WL399 error and take appropriate action to resolve it.