How To Fix WL380 - Agent & in container element & is not permitted to execute task &

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 380

• Message text: Agent & in container element & is not permitted to execute task &

What causes this issue?

User or organizational unit &V1& was selected as the agent of the task
&V3& (&V4&) (via the container element &V2&). The user or the
organizational unit is not allowed to process the task.

System Response

How to fix this error?

Either correct the agent specification in the step of the workflow
definition or include the task in the activity profile of the user or
organizational unit &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL380 - Agent & in container element & is not permitted to execute task & ?

  The SAP error message "WL380 Agent & in container element & is not permitted to execute task &" typically occurs in the context of SAP Workflow or Business Process Management (BPM). This error indicates that the specified agent (user or role) does not have the necessary permissions to execute a particular task within the workflow.
  Cause:
  
  Authorization Issues: The agent (user or role) does not have the required authorizations to execute the task. This could be due to missing roles or authorizations in the user's profile.
  Workflow Configuration: The workflow may be configured incorrectly, leading to the assignment of tasks to agents who are not authorized to perform them.
  Container Element Issues: The container element may not be set up correctly, or the agent may not be correctly assigned to the container element in the workflow definition.
  
  Solution:
  
  
  Check User Authorizations:
  
  Go to transaction code SU01 to check the user profile of the agent.
  Ensure that the user has the necessary roles and authorizations to execute the task. You may need to assign additional roles or adjust existing ones.
  
  
  
  Review Workflow Configuration:
  
  Use transaction code SWDD to open the Workflow Builder and review the workflow definition.
  Check the task assignments and ensure that the correct agents are assigned to the tasks.
  
  
  
  Container Element Verification:
  
  Verify the container elements in the workflow to ensure that they are correctly defined and that the agent is properly assigned.
  Check if the container element is correctly populated with the necessary data for the task execution.
  
  
  
  Testing:
  
  After making changes, test the workflow to ensure that the error does not occur again. You can use transaction code SWI1 to monitor workflow instances and check for any issues.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for more detailed troubleshooting steps related to your specific version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that may be required for the tasks in question.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.