How To Fix WL380 - Agent & in container element & is not permitted to execute task &

WL380 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 380

• Message text: Agent & in container element & is not permitted to execute task &

What causes this issue?

User or organizational unit &V1& was selected as the agent of the task
&V3& (&V4&) (via the container element &V2&). The user or the
organizational unit is not allowed to process the task.

System Response

How to fix this error?

Either correct the agent specification in the step of the workflow
definition or include the task in the activity profile of the user or
organizational unit &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL380 - Agent & in container element & is not permitted to execute task & ?

  The SAP error message "WL380 Agent & in container element & is not permitted to execute task &" typically occurs in the context of SAP Workflow or Business Process Management (BPM). This error indicates that the specified agent (user or role) does not have the necessary permissions to execute a particular task within the workflow.
  
  Cause:
  
  Authorization Issues: The agent (user or role) does not have the required authorizations to execute the task. This could be due to missing roles or authorizations in the user's profile.
  Workflow Configuration: The workflow may be configured incorrectly, leading to the assignment of tasks to agents who are not authorized to perform them.
  Container Element Issues: The container element may not be set up correctly, or the agent may not be correctly assigned to the container element in the workflow definition.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Go to transaction code SU01 to check the user profile of the agent.
  Ensure that the user