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How To Fix WL378 - Task & cannot be started immediately


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WL - Workflow: run-time messages

  • Message number: 378

  • Message text: Task & cannot be started immediately

  • Show details Hide details
  • <ZH>&CAUSE&</>
    The task &V1& (no. &V2&) cannot be started immediately by user &V4&.
    Possible reasons:
    The relevant dialog work item no. &V3& does not have the status
    <ZH>ready</>, <ZH>accepted</>, <ZH>in process</> or <ZH>executed</>.
    The requested start time is in the future.
    User &V4& is not the last agent of the previous work item
    A background program is trying to start the dialog work item (workflow
    manager, event manager, IDoc processing, etc.)
    A workflow system administrator or the user has deactivated the
    immediate start of work items in synchronous processing chains.
    User &V46 does not have the relevant task in his/her task profile, that
    is according to the organizational model, the user cannot therefore
    process the task.

    System Response

    The task was not started.

    How to fix this error?

    If you still want to start the task immediately, check the conditions
    listed above.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WL378 - Task & cannot be started immediately ?

    The SAP error message WL378, which states "Task & cannot be started immediately," typically occurs in the context of workflow management within SAP. This error indicates that a particular task cannot be executed at the moment due to various reasons. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Task Locking: The task may be locked by another process or user, preventing it from being executed.
    2. Workflow Configuration Issues: There may be issues with the workflow configuration or the task definition itself.
    3. Missing Data: Required data or parameters for the task may be missing or incomplete.
    4. System Performance: The system may be experiencing performance issues, causing delays in task execution.
    5. User Authorization: The user attempting to start the task may not have the necessary authorizations.

    Solutions:

    1. Check Task Locking: Verify if the task is locked by another user or process. You can use transaction codes like SWI1 (Work Item Selection) to check the status of work items.
    2. Review Workflow Configuration: Ensure that the workflow is correctly configured. Check the task definition and any associated conditions or rules.
    3. Validate Input Data: Make sure that all required data for the task is available and correctly formatted. This may involve checking the input parameters or data objects.
    4. Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) or SM37 (Job Monitoring) to check for any performance issues or background job failures that might be affecting task execution.
    5. Check User Authorizations: Ensure that the user has the necessary authorizations to execute the task. This can be checked in transaction SU53 (Authorization Check) or by reviewing the user's role assignments.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI2_DURA (Work Item Selection - Duration) for monitoring and troubleshooting workflows.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the specific version of SAP you are using. This can provide insights into any bugs or fixes that may be relevant.
    • Workflow Logs: Review workflow logs for detailed error messages or warnings that can provide more context about why the task cannot be started.
    • SAP Community: Engage with the SAP Community forums for additional insights and experiences from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.

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