How To Fix WL263 - User & is not a dialog user: Forwarding is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 263

• Message text: User & is not a dialog user: Forwarding is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL263 - User & is not a dialog user: Forwarding is not possible ?

  The SAP error message WL263 indicates that the user specified in the message is not a dialog user, which means that the system cannot forward the request to that user. This typically occurs in scenarios where a user is expected to perform actions in the SAP system but is not set up correctly for dialog access.
  Cause:
  
  User Type: The user in question is not a dialog user. In SAP, there are different types of users, such as dialog users, service users, and system users. Only dialog users can log in to the SAP GUI and interact with the system.
  User Configuration: The user might be configured incorrectly or might have been set up with the wrong user type.
  User Lock: The user account may be locked or inactive, preventing any actions from being performed.
  
  Solution:
  
  
  Check User Type:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the username and check the user type in the user profile. Ensure that the user is set as a dialog user.
  
  
  
  Modify User Settings:
  
  If the user is not a dialog user, you can change the user type to a dialog user if appropriate. This can be done in the same SU01 transaction by editing the user profile.
  
  
  
  Unlock User Account:
  
  If the user account is locked, you can unlock it in the SU01 transaction by selecting the "Lock/Unlock" option.
  
  
  
  Check User Status:
  
  Ensure that the user is active and not set to "inactive" in the user profile.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the actions they are trying to execute.
  
  
  
  Related Information:
  
  
  User Types in SAP:
  
  Dialog User: Can log in to the SAP system and interact with it.
  Service User: Typically used for background processing and does not have dialog access.
  System User: Used for system-to-system communication and does not have dialog access.
  
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to change multiple users)
  SUIM: User Information System (to check user authorizations and roles)
  
  
  
  SAP Notes: Check SAP Notes for any specific issues related to user management and error messages. You can search for WL263 in the SAP Support Portal for additional context or updates.
  
  
  By following these steps, you should be able to resolve the WL263 error and ensure that the user can perform the necessary actions in the SAP system.