How To Fix WL262 - Work item number & is currently locked

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 262

• Message text: Work item number & is currently locked

What causes this issue?

The work item is at present locked.

System Response

The system cannot access this work item.

How to fix this error?

Try to repeat the action at a later point in time.
INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL262 - Work item number & is currently locked ?

  The SAP error message WL262 indicates that a work item is currently locked, which typically means that another user or process is currently processing or has locked the work item for some reason. This can happen in various scenarios, such as when a user is editing a task, or if there is a system issue that has caused the work item to remain locked.
  Cause:
  
  User Lock: Another user is currently processing the work item.
  System Lock: The work item may be locked due to a system error or an incomplete transaction.
  Long-running Processes: If a process is taking too long to complete, it may hold a lock on the work item.
  Database Lock: There may be a database-level lock that is preventing access to the work item.
  
  Solution:
  
  Wait and Retry: If another user is processing the work item, you may need to wait until they finish and then try again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock and take appropriate action.
  Release Locks: If you have the necessary authorizations, you can manually release the lock from SM12. Be cautious when doing this, as it may disrupt another user's work.
  Check for Background Jobs: If a background job is holding the lock, you may need to wait for it to complete or check its status in transaction SM37.
  Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To check the status of background jobs.
  SWI1: To view work items in the workflow.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
  Documentation: Refer to SAP documentation for more details on workflow management and lock handling.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the WL262 error message.