How To Fix WL249 - Action 'Delete attachment' not possible for work items in status '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 249

• Message text: Action 'Delete attachment' not possible for work items in status '&'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL249 - Action 'Delete attachment' not possible for work items in status '&' ?

  The SAP error message WL249 indicates that an action, specifically "Delete attachment," is not possible for work items that are in a certain status, represented by the placeholder '&'. This error typically occurs in the context of SAP Workflow, where certain actions are restricted based on the status of the work item.
  Cause:
  The primary cause of this error is that the work item is in a status that does not allow for the deletion of attachments. Common statuses that might trigger this error include:
  
  Completed: The work item has already been processed and is no longer editable.
  Cancelled: The work item has been cancelled, and modifications are not permitted.
  In Process: Depending on the workflow configuration, certain actions may be restricted while the work item is actively being processed.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Work Item Status: Identify the current status of the work item. You can do this by navigating to the workflow log or using transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview).
  
  
  Review Workflow Configuration: If you have access to the workflow configuration, check the settings for the specific workflow to understand which statuses allow for attachment deletion. This may require collaboration with a workflow administrator or developer.
  
  
  Change Work Item Status: If possible, change the status of the work item to one that allows for attachment deletion. This may involve completing or reprocessing the work item, depending on your organization's workflow rules.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the workflow and attachment management. This can provide insights into the permissible actions based on work item status.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Workflow Documentation: Familiarize yourself with SAP's workflow management documentation to understand the lifecycle of work items and the implications of their statuses.
  Transaction Codes: Useful transaction codes for managing workflows include:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  SWI6: Workflow Log
  
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional context.
  
  By following these steps, you should be able to diagnose and potentially resolve the WL249 error in your SAP environment.