How To Fix WL015 - Error when scheduling work item error monitoring

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 015

• Message text: Error when scheduling work item error monitoring

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE WF_NA_BATCHJOB_ERROR OBJECT DOKU ID TX

System Response

How to fix this error?

INCLUDE WF_NA_BATCHJOB_SOLVE_ERROR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL015 - Error when scheduling work item error monitoring ?

  SAP Error Message:
  
  WL015 - Error when scheduling work item error monitoring
  
  Cause:
  The error message WL015 typically occurs when there is a problem scheduling the background job responsible for monitoring work item errors in SAP Workflow. This can happen due to several reasons, such as:
  
  The background job for error monitoring is not properly defined or has been deleted.
  Missing or incorrect job scheduling parameters.
  Insufficient authorizations to schedule or run the job.
  System issues like job server problems or spool issues.
  Incorrect configuration in the workflow error monitoring settings.
  
  
  Solution:
  To resolve the WL015 error, follow these steps:
  
  
  Check Job Definition:
  
  Go to transaction SM37 (Job Monitoring) and check if the job for workflow error monitoring exists and is scheduled properly.
  The job name is usually something like SAP_WL_ERROR_MONITOR or similar, depending on your system configuration.
  
  
  
  Schedule or Reschedule the Job:
  
  If the job does not exist, schedule it manually:
  
  Use transaction SWU3 (Automatic Workflow Customizing) to check and activate workflow error monitoring.
  Alternatively, schedule the job via SM36 with the program SAP_WL_ERROR_MONITOR or the relevant program for your SAP version.
  
  
  Ensure the job is scheduled to run periodically (e.g., every 5 or 10 minutes).
  
  
  
  Check Authorizations:
  
  Verify that the user scheduling the job has the necessary authorizations (e.g., S_BTCH_JOB, S_SCHEDULER_ADMIN).
  Also, check that the job owner has the required permissions.
  
  
  
  Check System Logs and Job Logs:
  
  Use SM21 (System Log) and SM37 to check for any errors related to job execution.
  Look for any spool or runtime errors that might prevent the job from running.
  
  
  
  Verify Workflow Error Monitoring Configuration:
  
  Use transaction SWI1 or SWI2_FREQ to check the status of workflows and error monitoring.
  Use SWU3 to ensure all workflow customizing steps are completed.
  
  
  
  Check Background Job Servers:
  
  Ensure that the background job servers are running and not overloaded.
  Use transaction SM51 to check active application servers.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to WL015.
  For example, SAP Note 1234567 (example) might provide patches or additional instructions.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWU3 - Automatic Workflow Customizing
  SM36 - Define Background Job
  SM37 - Job Monitoring
  SM21 - System Log
  SM51 - List of Application Servers
  SWI1 - Work Item Selection
  SWI2_FREQ - Workflow Error Monitoring
  
  
  
  Programs:
  
  SAP_WL_ERROR_MONITOR (or similar) - Program to monitor workflow errors.
  
  
  
  SAP Documentation:
  
  Workflow Administration Guide
  SAP Help Portal on Workflow Error Monitoring
  
  
  
  
  Summary:
  The WL015 error indicates a failure in scheduling the workflow error monitoring job. The solution involves verifying and scheduling the background job correctly, ensuring proper authorizations, checking system logs, and confirming workflow error monitoring configuration.
  If the problem persists after these checks, consider raising a support ticket with SAP, providing job logs and system details.