How To Fix WI118 - Enter agent in the form type and ID (2 + 12)

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 118

• Message text: Enter agent in the form type and ID (2 + 12)

Self-Explanatory Message

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• What is the cause and solution for SAP error message WI118 - Enter agent in the form type and ID (2 + 12) ?

  SAP Error Message:
  
  WI118 - Enter agent in the form type and ID (2 + 12)
  
  Cause:
  This error occurs in SAP Workflow when the system expects an agent (user or organizational unit) to be specified for a particular step or task, but the agent information is missing or incomplete. Specifically, the system requires the agent to be entered in a format consisting of:
  
  Form type: 2 characters (agent type, e.g., US for user, AG for organizational unit)
  ID: 12 characters (the actual agent ID, such as a username or organizational unit ID)
  
  If the agent is not provided or the format is incorrect, the system raises this error.
  
  When does it occur?
  
  During workflow task assignment or agent determination.
  When manually assigning agents in workflow steps.
  When the workflow container or agent assignment rule does not provide a valid agent.
  When using transaction SWI1, SWI2_FREQ, or during workflow execution.
  
  
  Solution:
  
  
  Check Agent Assignment:
  
  Verify that the agent is correctly assigned in the workflow step.
  Ensure the agent is specified with the correct form type and ID.
  For example, if the agent is a user, the form type should be US and the ID should be the user’s SAP username.
  
  
  
  Agent Determination Rules:
  
  Review the agent determination rules in the workflow definition.
  Make sure the rules return a valid agent.
  Use transaction PFTC to check the task and its agent assignment.
  
  
  
  Workflow Container:
  
  Check the workflow container elements that hold the agent information.
  Ensure the container element that stores the agent is correctly populated before the step is processed.
  
  
  
  Manual Correction:
  
  If the error occurs during manual processing, enter the agent in the required format.
  Example: US + username (e.g., USJOHNDOE1234).
  
  
  
  Debugging:
  
  Use transaction SWI1 or SWI2_FREQ to find the workflow instance and step causing the error.
  Debug the workflow to see why the agent is missing or incorrectly formatted.
  
  
  
  
  Related Information:
  
  
  Agent Types in SAP Workflow:
  
  US = User
  AG = Organizational Unit
  GR = SAP Business Role
  TS = Position
  AB = ABAP Class (less common)
  
  
  
  Transactions:
  
  PFTC - Workflow Task Maintenance
  SWDD - Workflow Builder (to check workflow definition)
  SWI1 - Work Item Selection
  SWI2_FREQ - Frequent Tasks
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow agent determination if the problem persists.
  Sometimes, patches or updates fix bugs related to agent assignment.
  
  
  
  
  Summary:
  The error WI118 means the workflow step requires an agent to be specified in a particular format (2-character form type + 12-character ID), but this information is missing or incorrect. To fix it, ensure the agent is properly assigned and formatted in the workflow definition or during manual processing.
  
  If you need help with a specific workflow or scenario, please provide more details about the workflow and where the error occurs.