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How To Fix WI116 - No suitable tasks exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WI - BPT Workflow: Messages from Info System

  • Message number: 116

  • Message text: No suitable tasks exist

  • Show details Hide details
  • What causes this issue?

    No appropriate multistep tasks could be found for the object type &v1&
    in question.

    System Response

    Cannot start with reference.

    How to fix this error?

    The multistep tasks are searched for using the following criteria:
    The multistep task has ONE import parameter - object type &v1&
    There are no mandatory import parameters except the above import
    parameter.
    The user must be a possible agent of the task.
    The user has the authorization to execute this task.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WI116 - No suitable tasks exist ?

    SAP Error Message:
    WI116 - No suitable tasks exist


    Cause:

    The error message WI116 - No suitable tasks exist occurs in SAP Workflow when the system tries to find a workflow task for a particular step or agent but cannot find any task that matches the criteria. This typically happens because:

    • The workflow container or step is not properly configured with a task.
    • The task assigned to the workflow step is not active or does not exist.
    • The agent assignment for the task is missing or incorrect.
    • The workflow step is defined to trigger a task that has been deleted or is inactive.
    • The workflow is trying to determine the next step but no suitable task is found for the current context or user.

    Common Scenarios:

    • When triggering a workflow, the system cannot find a task to assign to the user or role.
    • The workflow step is configured with a task that is not released or has been deleted.
    • Agent determination fails, so no user or role is found to assign the task.
    • The workflow container values are incorrect or missing, causing the system to fail in task determination.

    Solution:

    1. Check Workflow Step Configuration:

      • Go to transaction PFTC (Task Maintenance) and verify that the task assigned to the workflow step exists and is active (released).
      • Check the workflow definition in SWDD (Workflow Builder) to ensure the step is linked to a valid task.
    2. Verify Agent Assignment:

      • Check the agent assignment method for the task. Make sure the agent determination is correctly configured and returns valid users or roles.
      • Use transaction SWI1 or SWIA to check the workflow log and see if the agent determination failed.
    3. Check Workflow Container:

      • Verify that the workflow container has the correct data and that the data types match the task requirements.
      • Ensure that the container elements used for agent determination or task triggering are correctly filled.
    4. Activate/Release Tasks:

      • If the task is inactive, release it in PFTC.
      • If the task was deleted, recreate or assign a valid task.
    5. Check Authorization:

      • Ensure that the user triggering the workflow and the agents have the necessary authorizations.
    6. Debugging:

      • Use transaction SWUS or SWI1 to analyze the workflow log.
      • Debug the workflow to see why the system cannot find a suitable task.

    Related Information:

    • Transaction Codes:

      • SWDD - Workflow Builder (to check workflow steps and tasks)
      • PFTC - Task Maintenance (to check task status)
      • SWI1 - Workflow Log (to analyze workflow execution)
      • SWIA - Work Item Administration
      • SWUS - Workflow Debugger
    • SAP Notes:

      • Check SAP Notes related to workflow task assignment issues.
      • Common notes address agent determination and task activation problems.
    • Documentation:

      • SAP Help Portal: Workflow Basics and Task Configuration
      • SAP Community forums for similar issues and solutions

    Summary:

    The error WI116 - No suitable tasks exist means the workflow step cannot find a valid task to execute. The resolution involves verifying the workflow step configuration, ensuring the task is active and assigned correctly, checking agent determination, and validating the workflow container data.


    If you provide the workflow ID or task name, I can help you with more specific troubleshooting steps.

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