How To Fix WH082 - System cannot determine POS currency for the store

SAP Error Message - Details

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 082

• Message text: System cannot determine POS currency for the store

What causes this issue?

There are two possible reasons for this message:
The system could not read the POS currency of the store.
The system could read the currency, but conversion to the appropriate
ISO code failed.

System Response

The system uses the company code currency (&V1&).

How to fix this error?

Maintain the POS currency in the store master data and assign the
correct ISO code to this currency in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WH082 - System cannot determine POS currency for the store ?

  SAP Error Message:
  
  WH082 - System cannot determine POS currency for the store
  
  Cause:
  This error occurs when the SAP system is unable to identify the Point of Sale (POS) currency assigned to a particular store. The POS currency is essential for processing transactions correctly in Retail and POS scenarios. Typically, this happens because:
  
  The POS currency is not maintained or assigned in the system for the store.
  The store master data is incomplete or missing the currency assignment.
  The configuration for the store or POS terminal does not specify the currency.
  There is a mismatch or missing link between the store and the currency determination logic.
  
  
  Solution:
  To resolve the WH082 error, follow these steps:
  
  
  Check Store Master Data:
  
  Go to the store master data transaction (e.g., /POSDW/STORE or relevant transaction depending on your SAP Retail version).
  Verify that the POS currency is maintained correctly for the store.
  The POS currency should be the currency in which the store operates and processes sales.
  
  
  
  Maintain POS Currency:
  
  If the POS currency is missing, assign the correct currency code (e.g., USD, EUR) to the store.
  Save the changes.
  
  
  
  Verify Configuration:
  
  Check the configuration in IMG under Retail ? POS ? Store ? Define Store and ensure the currency is assigned.
  Also, verify the currency determination settings in POS configuration.
  
  
  
  Check Currency Determination Logic:
  
  Sometimes, the currency is determined dynamically based on country or region.
  Ensure that the country or region assigned to the store has a valid currency mapping.
  
  
  
  Transport and Synchronize:
  
  If changes are made in development or quality systems, ensure they are transported to production.
  Synchronize the store data with POS terminals if applicable.
  
  
  
  Test the POS Transaction:
  
  After maintaining the currency, test the POS transaction again to confirm the error is resolved.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /POSDW/STORE – Maintain POS Store Master Data
  SPRO – SAP Reference IMG for configuration
  SM30 – Table maintenance (if you need to check tables like /POSDW/TSTORE)
  
  
  
  Tables:
  
  /POSDW/TSTORE – Store master data table where currency is maintained.
  /POSDW/TCURR – Currency assignment for POS.
  
  
  
  Notes and Documentation:
  
  Check SAP Notes related to POS currency determination.
  Review SAP Retail POS configuration guides for currency setup.
  
  
  
  Common Scenario:
  
  This error often appears during POS initialization or transaction processing when the system tries to fetch the currency for the store but finds none.
  
  
  
  
  Summary:
  WH082 error means the system cannot find the POS currency for the store. The fix is to ensure the store master data includes a valid POS currency and that the configuration supports currency determination for the store. After updating the store data and configuration, the error should be resolved.