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How To Fix WH083 - System could not read POS currency


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WH - Messages for store physical inventory (DRS)

  • Message number: 083

  • Message text: System could not read POS currency

  • Show details Hide details
  • What causes this issue?

    The system could not determine the POS currency of the store.

    System Response

    The system cannot post this IDoc.

    How to fix this error?

    Maintain the POS currency for this store in the master data and start
    processing the IDoc again.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WH083 - System could not read POS currency ?

    SAP Error Message:
    WH083 - System could not read POS currency


    Cause:

    The error message WH083 typically occurs in SAP Retail or SAP POS (Point of Sale) integration scenarios. It indicates that the system was unable to determine or read the currency information for a POS transaction. This can happen due to:

    • Missing or incorrect currency configuration in the POS setup.
    • The POS terminal or store master data does not have a currency assigned.
    • The currency settings in the relevant customizing (IMG) are incomplete or inconsistent.
    • Communication issues between the POS system and SAP backend, causing currency data not to be transmitted or recognized.
    • Incorrect or missing entries in the currency tables or exchange rate tables.
    • The POS transaction data might be corrupted or incomplete, lacking currency information.

    Solution:

    To resolve the WH083 error, follow these steps:

    1. Check POS Master Data:

      • Verify that the POS terminal/store master data has a valid currency assigned.
      • Transaction codes like /POSDW/STORE or /POSDW/POS can be used to check and maintain POS master data.
    2. Verify Currency Configuration:

      • Go to SAP IMG (Implementation Guide) and check the currency settings under:
        • Retail ? Basic Functions ? Currency and Exchange Rate
        • Ensure that the currency assigned to the POS/store is defined and active.
    3. Check Exchange Rates:

      • Ensure that exchange rates for the POS currency are maintained and up to date.
      • Use transaction OB08 to maintain exchange rates.
    4. POS Data Transfer:

      • Check the data transfer between POS and SAP backend.
      • Ensure that the POS data includes currency information.
      • If using CIF (Core Interface), verify that the currency data is correctly transferred.
    5. Review POS Transaction Data:

      • Analyze the POS transaction that triggered the error.
      • Check if the currency field is populated correctly.
    6. Debugging and Logs:

      • Use transaction SLG1 (Application Log) to check for detailed error logs related to POS data processing.
      • Debug the relevant function modules or BAPIs involved in reading POS currency.
    7. Patch or SAP Notes:

      • Check SAP Support Portal for any relevant SAP Notes addressing this error.
      • Apply any recommended patches or corrections.

    Related Information:

    • Module: SAP Retail (IS-Retail), POS Data Management
    • Transactions: /POSDW/STORE, /POSDW/POS, OB08, SLG1
    • IMG Path:
      SAP Customizing Implementation Guide ? Retail ? Basic Functions ? Currency and Exchange Rate
    • Common SAP Notes:
      Search for notes related to WH083 or POS currency issues on the SAP Support Portal.

    Summary:

    The WH083 error arises when the system cannot read or determine the currency for a POS transaction, usually due to missing or incorrect currency configuration in POS master data or currency settings. Ensuring proper currency assignment in POS master data, maintaining currency and exchange rate configuration, and verifying data transfer integrity typically resolves the issue.

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