How To Fix WH072 - Error reading plant data for customer no. &

SAP Error Message - Details

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 072

• Message text: Error reading plant data for customer no. &

What causes this issue?

The system could not determine the plant data for plant &V1&.

System Response

The system cannot prepare an intermediate document to transfer the
physical inventory data for plant &V1&.

How to fix this error?

Maintain the plant data for plant &V1& and send the physical inventory
data for plant &V1& again.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message WH072 - Error reading plant data for customer no. & ?

  SAP Error Message:
  
  WH072 - Error reading plant data for customer no. &
  
  Cause:
  This error occurs when the system tries to access or read plant-specific data for a customer, but the required data is missing or not maintained in the system. Specifically, the error indicates that the plant data for the given customer number is not found or incomplete in the relevant master data tables.
  In SAP, plant data for a customer is typically maintained in the Customer Master under the Sales Area Data or Shipping Data views. The system expects that for a given customer and plant combination, the necessary data exists to process transactions such as deliveries, shipping, or warehouse management activities.
  
  Common Scenarios Leading to WH072:
  
  The customer master record does not have plant-specific data maintained.
  The plant assigned to the customer in the transaction is incorrect or missing.
  Integration between Sales and Distribution (SD) and Warehouse Management (WM) modules is incomplete or inconsistent.
  The customer master data is incomplete for the plant involved in the transaction.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Use transaction XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check if the plant data is maintained for the customer.
  Navigate to the Sales Area Data and Shipping Data views.
  Verify if the plant is assigned correctly to the customer.
  
  
  
  Maintain Plant Data for Customer:
  
  If missing, maintain the plant data for the customer using XD02 or VD02.
  Ensure that the plant is assigned in the Shipping Data tab for the customer.
  Save the changes.
  
  
  
  Check Plant Assignment in Transaction:
  
  Verify that the plant used in the transaction (e.g., delivery, goods issue) matches the plant maintained in the customer master.
  Correct the plant if necessary.
  
  
  
  Check Integration Settings:
  
  Ensure that the integration between SD and WM is properly configured.
  Check if the plant is correctly linked to the warehouse number in WM.
  
  
  
  Re-run the Transaction:
  
  After maintaining the data, retry the transaction that caused the error.
  
  
  
  
  Related Information:
  
  
  Tables involved:
  
  KNA1 - General Customer Data
  KNVV - Customer Sales Data (Sales Area Data)
  KNVP - Customer Partner Functions
  TVKWZ - Plant data for customers (customizing)
  
  
  
  Transactions:
  
  XD02 / XD03 - Change / Display Customer (General and Sales Data)
  VD02 / VD03 - Change / Display Customer (Sales Area Data)
  VL01N / VL02N - Create / Change Delivery (where the error might occur)
  
  
  
  Notes and SAP Help:
  
  Check SAP OSS Notes related to WH072 for any specific patches or updates.
  Refer to SAP Help Portal for customer master data maintenance and plant assignment.
  
  
  
  
  Summary:
  The WH072 error indicates missing or incomplete plant data for a customer in the system. The solution is to verify and maintain the plant-specific data in the customer master record, ensuring consistency between the plant used in transactions and the customer master data. Proper integration between SD and WM modules is also essential to avoid this error.