How To Fix WH073 - Error reading communication profile & (customer &)

WH073 - Overview

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 073

• Message text: Error reading communication profile & (customer &)

What causes this issue?

The system tried to read the POS outbound profile &V1& which is entered
for the customer. This attempt was unsuccessful.

System Response

If it is necessary to convert the sales value from a foreign currency
to the local currency, the system needs the exchange rate type from the
POS outbound profile.

How to fix this error?

If the system failed to convert the sales value, it logs this in a
separate message. In this case, check whether the
<DS:SIMG.W_DF_VK_0140.SIMG_OPOS>outbound profile</> which is entered
for customer &V2& actually exists.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WH073 - Error reading communication profile & (customer &) ?

  SAP Error Message:
  WH073 - Error reading communication profile & (customer &)
  
  
  Cause:
  This error typically occurs when SAP tries to access or read the communication profile for a specific customer but fails. The communication profile contains important data related to how SAP communicates with external systems or partners (e.g., EDI, ALE, IDoc communication). The failure can be due to:
  
  The communication profile for the specified customer does not exist or is not maintained.
  Incorrect or incomplete configuration in the customer master or partner profiles.
  Missing or inconsistent entries in the communication partner or partner profile setup.
  Authorization issues preventing access to the communication profile.
  Technical issues such as database inconsistencies or transport errors.
  
  
  
  Solution:
  
  
  Check Communication Profile Setup:
  
  Go to transaction WE20 (Partner Profiles) and verify if the partner profile for the customer exists and is correctly maintained.
  Ensure that the communication parameters (ports, message types, partner numbers) are properly configured.
  
  
  
  Verify Customer Master Data:
  
  Check the customer master (transaction XD03 or VD03)