How To Fix WH071 - Error reading customer data for plant &

SAP Error Message - Details

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 071

• Message text: Error reading customer data for plant &

What causes this issue?

The system could not determine the customer master data for plant &V1&.

System Response

The system cannot prepare an intermediate document to transfer physical
inventory data for plant &V1&.

How to fix this error?

Maintain the customer master data for plant &V1& and send the physical
inventory data for this plant again.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message WH071 - Error reading customer data for plant & ?

  SAP Error Message:
  
  WH071 - Error reading customer data for plant &
  
  Cause:
  This error typically occurs in the Warehouse Management (WM) module when the system tries to read customer master data related to a specific plant but fails. The root causes can include:
  
  Missing or incomplete customer master data for the plant in question.
  Incorrect or inconsistent configuration between the Plant and Customer master records.
  The customer number assigned to the plant is not maintained or is incorrect.
  Integration issues between Sales and Distribution (SD) and Warehouse Management (WM) modules.
  Authorization or data access issues preventing the system from reading the customer data.
  
  
  Solution:
  To resolve the WH071 error, follow these steps:
  
  
  Check Customer Master Data:
  
  Verify that the customer master data exists and is correctly maintained for the plant.
  Use transaction XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check the customer master.
  Ensure that the customer is assigned to the correct sales area and plant.
  
  
  
  Verify Plant-Customer Assignment:
  
  Check if the plant is correctly linked to the customer in the system.
  In some cases, the customer number might be maintained in the plant master or in the shipping data.
  
  
  
  Check Warehouse Number and Plant Assignment:
  
  Use transaction SPRO to verify the configuration under Logistics Execution ? Warehouse Management ? Master Data ? Define Warehouse Number and assign it to the correct plant.
  
  
  
  Review Shipping Point and Customer Data:
  
  Ensure that the shipping point determination is correct and that the customer data relevant for shipping is maintained.
  
  
  
  Check for Missing or Incorrect Data in WM:
  
  Sometimes, the error arises if the WM system expects certain customer data that is missing.
  Check the customer master data in the context of WM (e.g., customer number in the warehouse number master data).
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to read customer data.
  
  
  
  Debugging:
  
  If the above steps do not resolve the issue, debugging the program or checking the application logs (transaction SLG1) may help identify the exact point of failure.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 / VD03 – Display Customer Master Data
  SPRO – Customizing (for configuration checks)
  SLG1 – Application Log (to check detailed error logs)
  LX01 / LX02 – WM Inventory and Warehouse Management transactions
  
  
  
  SAP Notes:
  
  Check SAP Service Marketplace for any notes related to WH071 for your specific SAP version.
  
  
  
  Modules Involved:
  
  Warehouse Management (WM)
  Sales and Distribution (SD)
  Logistics Execution (LE)
  
  
  
  
  Summary:
  The WH071 error indicates that the system cannot read customer data for a given plant, usually due to missing or inconsistent master data or configuration issues. Ensuring that customer master data is complete and correctly linked to the plant and warehouse number typically resolves the issue. If problems persist, further investigation via logs and debugging may be necessary.