How To Fix WH008 - Physical inventory document & & blocked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 008

• Message text: Physical inventory document & & blocked by another user

What causes this issue?

The system can update none of the items that refer to this
physical inventory document.

How to fix this error?

Wait 2 to 3 minutes. You can then start inbound processing of the
incorrect items for this intermediate document again afterwards.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WH008 - Physical inventory document & & blocked by another user ?

  The SAP error message WH008, which states "Physical inventory document & & blocked by another user," typically occurs when a user attempts to access or modify a physical inventory document that is currently being used or locked by another user. This can happen in scenarios where multiple users are working on inventory counts or adjustments simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently processing the same physical inventory document, which locks it for editing.
  Session Timeout: A previous session may not have been properly closed, leaving the document in a locked state.
  System Configuration: Certain configurations in the SAP system may lead to documents being locked for longer than necessary.
  
  Solution:
  
  Wait and Retry: If another user is working on the document, wait for them to finish and then try accessing the document again.
  Identify the Lock: Use transaction code SM12 to check for locks on the document. You can see which user is holding the lock and the details of the lock.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution and ideally after confirming with the user who is holding the lock.
  Check User Sessions: Ensure that there are no orphaned sessions that might be holding locks. You can check this in transaction SM04 to see active user sessions.
  System Configuration Review: If this issue occurs frequently, it may be worth reviewing the system configuration or consulting with your SAP Basis team to ensure that locking mechanisms are functioning as intended.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM04: To view active user sessions.
  SE11: To check the data dictionary for the physical inventory document table.
  
  
  Documentation: Refer to SAP Help documentation for physical inventory processes and locking mechanisms.
  User Training: Ensure that users are trained on how to properly close sessions and avoid leaving documents in a locked state.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP support team or raise a ticket with SAP support for further assistance.