How To Fix WGDS_CONFIRMATION016 - Confirmation state accepted was rejected by the data pool

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CONFIRMATION - Confirmation messages

• Message number: 016

• Message text: Confirmation state accepted was rejected by the data pool

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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• What is the cause and solution for SAP error message WGDS_CONFIRMATION016 - Confirmation state accepted was rejected by the data pool ?

  The SAP error message:
  WGDS_CONFIRMATION016: Confirmation state accepted was rejected by the data pool
  
  Cause
  This error occurs in the context of SAP Global Batch Traceability (GBT) or SAP Warehouse Management (WM) when a confirmation (such as a goods movement confirmation or batch confirmation) is sent to an external data pool or system (e.g., a third-party system or a centralized data repository). The confirmation status "accepted" was expected to be processed successfully by the data pool, but the data pool rejected it.
  Typical causes include:
  
  Data inconsistency or validation errors in the confirmation data sent to the data pool.
  Mismatch in confirmation states or statuses expected by the data pool.
  Communication or interface errors between SAP and the external data pool.
  Authorization or configuration issues in the data pool system rejecting the confirmation.
  Incorrect or incomplete master data (e.g., batch, material, or vendor data) causing the data pool to reject the confirmation.
  Version or protocol mismatch between SAP and the data pool interface.
  
  
  Solution
  To resolve this error, consider the following steps:
  
  
  Check the detailed error log or message from the data pool:
  
  The data pool usually returns a rejection reason or error code. Analyze this to understand why the confirmation was rejected.
  
  
  
  Verify the confirmation data:
  
  Ensure that all required fields and data elements in the confirmation are correct and consistent.
  Check batch numbers, material numbers, quantities, and dates.
  
  
  
  Review interface configuration:
  
  Check the settings of the interface between SAP and the data pool.
  Ensure that the confirmation status "accepted" is supported and correctly mapped.
  
  
  
  Check authorization and access rights:
  
  Verify that the user or system sending the confirmation has the necessary permissions in the data pool.
  
  
  
  Synchronize master data:
  
  Ensure that master data (batch, material, vendor) is consistent and up-to-date in both SAP and the data pool.
  
  
  
  Test communication:
  
  Run test confirmations to verify the interface is working correctly.
  Use transaction codes or tools specific to your SAP module to simulate or monitor confirmation transmissions.
  
  
  
  Consult SAP Notes and documentation:
  
  Search for SAP Notes related to WGDS_CONFIRMATION016 or your specific data pool interface.
  Sometimes patches or updates are available to fix known issues.
  
  
  
  Contact the data pool provider:
  
  If the data pool is external, coordinate with their support team to understand rejection reasons and resolve issues.
  
  
  
  
  Related Information
  
  SAP Global Batch Traceability (GBT): This module often involves sending batch confirmations to external data pools for compliance and traceability.
  SAP Warehouse Management (WM) / Extended Warehouse Management (EWM): Confirmation messages related to goods movements can be integrated with external systems.
  Interface technologies: IDocs, BAPIs, or web services may be used to communicate with the data pool.
  Transaction codes: Depending on your SAP system, you might use transactions like /SAPAPO/CONF, LT12, or custom transactions for confirmation processing.
  SAP Notes: Search the SAP Support Portal with the error message or related keywords for specific notes.
  
  
  If you provide more context (e.g., module, transaction, interface type), I can help with more precise troubleshooting steps.