How To Fix WGDS_CONFIRMATION014 - Confirmation state rejected was accepted by the data pool

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CONFIRMATION - Confirmation messages

• Message number: 014

• Message text: Confirmation state rejected was accepted by the data pool

Self-Explanatory Message

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• What is the cause and solution for SAP error message WGDS_CONFIRMATION014 - Confirmation state rejected was accepted by the data pool ?

  SAP Error Message:
  
  WGDS_CONFIRMATION014 – Confirmation state rejected was accepted by the data pool
  
  Cause
  This error occurs in the SAP Global Batch Traceability (GBLT) or related confirmation processing scenarios when a confirmation with the status "Rejected" is incorrectly accepted or processed by the data pool system. Essentially, the data pool (which acts as an intermediary for exchanging confirmation data between business partners) has received a confirmation marked as "Rejected," but the system or interface has treated it as "Accepted."
  This mismatch typically arises due to:
  
  Incorrect status mapping between SAP and the data pool.
  Data pool configuration issues where confirmation states are not properly synchronized.
  Interface or middleware errors that do not correctly interpret or transmit the confirmation status.
  Custom enhancements or user exits that incorrectly handle confirmation statuses.
  
  
  Solution
  
  
  Check Status Mapping:
  
  Verify the mapping of confirmation statuses between SAP and the data pool.
  Ensure that the "Rejected" status in SAP corresponds correctly to the expected status in the data pool.
  This can be checked in the configuration of the confirmation interface or middleware.
  
  
  
  Review Data Pool Configuration:
  
  Confirm that the data pool is configured to handle all confirmation states correctly.
  Check if the data pool system has any known issues or patches related to confirmation status handling.
  
  
  
  Analyze Interface/Middleware Logs:
  
  Look into the communication logs between SAP and the data pool.
  Identify if the confirmation status is being altered or misinterpreted during transmission.
  
  
  
  Check Custom Code:
  
  If there are any user exits, BAdIs, or enhancements related to confirmation processing, review them for incorrect handling of the "Rejected" status.
  
  
  
  Correct the Confirmation Status:
  
  If the confirmation was wrongly accepted, correct the status in SAP or resend the confirmation with the correct status.
  Use transaction codes related to confirmation processing (e.g., COHV, COGI) to review and correct confirmations.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WGDS_CONFIRMATION014 or confirmation status issues.
  Apply any relevant patches or corrections recommended by SAP.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  COHV – Mass processing of confirmations.
  COGI – Postprocessing of confirmation errors.
  WE02 / WE05 – IDoc monitoring (if confirmations are exchanged via IDocs).
  
  
  
  Modules:
  
  Production Planning (PP)
  Quality Management (QM)
  Global Batch Traceability (GBLT)
  
  
  
  Data Pool:
  
  Acts as a middleware for exchanging batch and confirmation data between business partners.
  Ensures data consistency and traceability in supply chain scenarios.
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to confirmation status handling and WGDS_CONFIRMATION014.
  
  
  
  
  Summary
  The error WGDS_CONFIRMATION014 indicates a mismatch where a confirmation marked as "Rejected" was mistakenly accepted by the data pool. The root cause is usually incorrect status mapping or configuration issues between SAP and the data pool. The solution involves verifying and correcting the status mapping, reviewing interface logs, and ensuring proper handling of confirmation statuses in both SAP and the data pool system.