How To Fix WGDS_CC_2012020 - No message proposals were selected. Use Back or Cancel to exit

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 020

• Message text: No message proposals were selected. Use Back or Cancel to exit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012020 - No message proposals were selected. Use Back or Cancel to exit ?

  The SAP error message:
  WGDS_CC_2012020 No message proposals were selected. Use Back or Cancel to exit
  typically occurs in the context of SAP Workflow or SAP Document Management System (DMS) when working with message proposals in change documents, workflows, or related processes.
  
  Cause
  
  No message proposals were selected: This means that the system expected the user to select one or more message proposals (predefined messages or text proposals) to proceed, but none were selected.
  This can happen if:
  
  The user did not select any message proposal before trying to continue.
  The message proposal list is empty because no proposals are defined or available for the current context.
  There is a configuration or master data issue where message proposals are not maintained or linked properly.
  The workflow or process step requires a message proposal selection, but the user skipped it.
  
  
  
  
  Solution
  
  
  Select a message proposal:
  
  When the message proposal selection screen appears, ensure you select at least one message proposal before proceeding.
  If no proposals are visible, check the configuration or master data.
  
  
  
  Check message proposal configuration:
  
  Verify that message proposals are maintained in the system for the relevant object or process.
  For example, in SAP DMS or workflow, message proposals are maintained in customizing or via transaction codes like SWI1, SWI2_FREQ, or specific customizing paths.
  Ensure that the proposals are assigned to the relevant workflow step or document type.
  
  
  
  Check user authorizations:
  
  Sometimes, the user may not have authorization to see or select message proposals.
  Verify user roles and authorizations related to workflow or message proposal objects.
  
  
  
  Use Back or Cancel if no message is needed:
  
  If the process allows, use the Back or Cancel button to exit the message proposal screen without selecting any message.
  
  
  
  Check for system notes or OSS notes:
  
  Search SAP Support Portal for OSS notes related to message proposals or this specific error message.
  Sometimes, patches or corrections are available.
  
  
  
  
  Related Information
  
  
  Transaction codes:
  
  SWI1 - Work Item Selection
  SWI2_FREQ - Frequent Tasks
  SWI6 - Workflow Logs
  SOST - SAPconnect Send Requests (for messages)
  CV01N / CV02N - Document Management (DMS)
  
  
  
  SAP Help and Documentation:
  
  Check SAP Help Portal for workflow message proposals and configuration.
  Review the workflow or DMS customizing guides.
  
  
  
  Common scenarios:
  
  In SAP Workflow, message proposals are often used to standardize communication texts.
  In DMS, message proposals can be used when changing document statuses or sending notifications.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error message
  WGDS_CC_2012020 No message proposals were selected. Use Back or Cancel to exit
  
  
  Cause
  No message proposal selected or no proposals available for the current process
  
  
  Solution
  Select a message proposal, check configuration, verify authorizations, or exit the screen
  
  
  Related areas
  SAP Workflow, SAP Document Management System (DMS), message proposal customizing
  
  
  
  
  If you provide more context (e.g., which transaction or process you were in when the error occurred), I can give more specific guidance.