How To Fix WGDS_CC_2012012 - Requested action or update of error not allowed

WGDS_CC_2012012 - Overview

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 012

• Message text: Requested action or update of error not allowed

What causes this issue?

The error is either marked as solved or sent or marked for deletion.
Therefore the requested action or update of the error is not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

WGDS_CC_2012012 - Details

• SAP Error Message:
  WGDS_CC_2012012 – Requested action or update of error not allowed
  
  Cause
  This error typically occurs in the SAP Global Trade Services (GTS) module, specifically within the Compliance Management or Customs Management processes. The message indicates that the system is preventing a requested action or update on a document or error record because the current status or configuration does not allow such an operation.
  Common causes include:
  
  Attempting to change or update a document or error that is in a status where modifications are restricted (e.g., already processed, released, or closed).
  Trying to perform an action that is not permitted by the system’s business rules or authorization checks.
  The error or document is locked or in a state that disallows the requested update.
  Missing or incorrect configuration in the error handling or workflow settings that restricts certain actions.
  
  
  Solution
  To resolve the error, consider the following steps:
  
  
  Check Document/Error Status:
  Verify the current status of the document or error record.