How To Fix WGDS_CC_2012010 - Errors with status solved or sent cannot be marked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 010

• Message text: Errors with status solved or sent cannot be marked for deletion

Self-Explanatory Message

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• What is the cause and solution for SAP error message WGDS_CC_2012010 - Errors with status solved or sent cannot be marked for deletion ?

  The SAP error message:
  WGDS_CC_2012010: Errors with status solved or sent cannot be marked for deletion
  
  Cause:
  This error occurs when you try to delete or mark for deletion an error message in the SAP system that already has a status of "Solved" or "Sent". According to SAP's error handling logic, once an error message has been processed to these statuses, it is considered finalized and cannot be deleted or marked for deletion to maintain data integrity and audit trails.
  
  Explanation:
  
  Error messages in SAP (especially in modules like SAP PI/PO, SAP CRM, or SAP Workflow) go through various statuses such as New, In Process, Solved, Sent, etc.
  When an error is marked as Solved or Sent, it means the issue has been addressed or the message has been successfully transmitted.
  SAP prevents deletion of such messages to avoid loss of important historical error data.
  
  
  Solution:
  
  
  Check the status of the error message:
  
  Use transaction codes or error monitoring tools relevant to your module (e.g., /SAPAPO/ERR for APO errors, or the error handling transaction in your system).
  Confirm the status is indeed "Solved" or "Sent".
  
  
  
  If deletion is necessary:
  
  You cannot delete these messages directly via standard UI or functions.
  Instead, consider:
  
  Archiving the error messages if supported by your system.
  Using SAP standard archiving tools or custom programs to remove old error messages.
  Consulting with your SAP Basis or development team to see if a custom cleanup program can be safely executed.
  
  
  
  
  
  If you want to delete only messages with other statuses:
  
  Filter and select only those error messages that are not in "Solved" or "Sent" status.
  Then proceed with deletion.
  
  
  
  Review SAP Notes:
  
  Check SAP Support Portal for any notes related to error message handling in your specific SAP component.
  Sometimes SAP provides updates or corrections for error handling behavior.
  
  
  
  
  Related Information:
  
  This message is part of SAP's error handling framework to ensure that finalized error messages are preserved.
  The exact transaction or tool where this message appears depends on the SAP module (e.g., SAP PI/PO, SAP CRM, SAP APO).
  For SAP PI/PO, error messages are managed in the Runtime Workbench or Integration Engine.
  For SAP CRM or other modules, error handling might be done via specific transactions or Web UI.
  
  
  Summary:
  
  Cause: Attempting to delete error messages with status "Solved" or "Sent".
  Solution: Do not delete these messages directly; archive or clean up using supported methods.
  Additional: Check SAP Notes and use appropriate tools for error message management.
  
  
  If you provide the specific SAP module or transaction where this error occurs, I can give more tailored advice.