How To Fix WGDS_CC_2012011 - Errors with status solved or sent cannot be unmarked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 011

• Message text: Errors with status solved or sent cannot be unmarked for deletion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012011 - Errors with status solved or sent cannot be unmarked for deletion ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WGDS_CC_2012011
  Text: Errors with status solved or sent cannot be unmarked for deletion.
  
  
  Cause:
  This error occurs when you try to change the deletion flag (unmark for deletion) on an error message in SAP Solution Manager (ChaRM or Focused Build) or in the Change Request Management (ChaRM) component, but the error message is already in a final status such as "Solved" or "Sent".
  
  In SAP's error and incident management process, once an error message is marked as Solved or Sent, it is considered closed or processed.
  The system restricts changes to the deletion flag for such messages to maintain data integrity and process consistency.
  Attempting to unmark the deletion flag on these messages violates this rule, triggering the error.
  
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check the Status of the Error Message:
  
  Verify the current status of the error message.
  If it is Solved or Sent, the