How To Fix WFEA001 - Problems determining agents for step &1 of &4

WFEA001 - Overview

• Message type: E = Error

• Message class: WFEA - Workflow error analysis

• Message number: 001

• Message text: Problems determining agents for step &1 of &4

What causes this issue?

Workflow &V2& for multistep task &V4& had to be aborted, since no
<DS:GLOS.recipient>agents</> could be determined for step &V1& via &V3&
.

How to fix this error?

You have two alternatives:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Restart aborted workflow
Change the organizational plan, so that &V3& provides a number of users
other than zero. Then choose "Restart After Error".
Change workflow definition
Change the agent assignment in step &V1& of workflow definition &V4&.
Then restart the workflow. The old instance with errors can be dealt
with using the function "Delete Logically".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WFEA001 - Problems determining agents for step &1 of &4 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WFEA001 - Problems determining agents for step &1 of &4
  
  Meaning / 
  Cause:
  This error occurs during workflow processing when the system is unable to determine the responsible agents (users or organizational units) for a particular workflow step. The placeholders &1 and &4 represent the step number and the workflow template name, respectively.
  Common causes include:
  
  The agent assignment rule for the workflow step is not properly defined or is missing.
  The organizational data or user master data required to determine the agent is incomplete or inconsistent.
  The method or container element used to determine the agent returns no valid agents.
  Authorization issues or inactive users in the agent determination.
  The workflow step is configured to use a rule or method that fails or returns an empty result.
  
  
  Solution / How to Fix:
  
  
  Check Agent Assignment:
  
  Go to the workflow builder (transaction SWDD).
  Open the workflow template &4.
  Navigate to step &1.
  Check