How To Fix WFEA002 - Problems determining excluded agents

WFEA002 - Overview

• Message type: E = Error

• Message class: WFEA - Workflow error analysis

• Message number: 002

• Message text: Problems determining excluded agents

What causes this issue?

Workflow &V2& for multistep task &V4& had to be aborted, since the
<DS:GLOS.3526B11AAFAB52B9E10000009B38F974>excluded agents</> could not
be determined for step &V1& via &V3&.

How to fix this error?

You have two alternatives:
Restart aborted workflow
Change the organizational plan, so that &V3& provides a number of users
other than zero. Then choose <LS>Restart After Error</>.
Change workflow definition
Change the excluded agents in step &V1& of workflow definition &V4&.
Then restart the workflow. Choose <LS>Delete Logically</> for the old
instance with errors.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WFEA002 - Problems determining excluded agents ?

  SAP Error Message:
  WFEA002 - Problems determining excluded agents
  
  
  Cause:
  This error typically occurs in the SAP Workflow Engine when the system is unable to determine the list of agents (users or roles) who should be excluded from a particular workflow step or task. The exclusion of agents is often configured to prevent certain users from receiving workflow tasks under specific conditions.
  Common causes include:
  
  Incorrect or incomplete agent determination rules: The logic or conditions defined to exclude agents might be invalid or referencing non-existent users or roles.
  Missing or inconsistent organizational data: If the organizational structure or user master data is incomplete or inconsistent, the system may fail to resolve excluded agents.
  Authorization issues: The workflow runtime user might lack the necessary authorizations to read user or organizational data.
  Custom code or enhancements: If there are custom agent determination methods or enhancements, errors in the code can cause this problem.
  System inconsistencies or transport issues: Sometimes, inconsistencies in