How To Fix WFE_REQUEST_CRM209 - Error during parsing of document to be imported; No import

SAP Error Message - Details

• Message type: E = Error

• Message class: WFE_REQUEST_CRM - Web Financials Forms: CRM Request Category Editor

• Message number: 209

• Message text: Error during parsing of document to be imported; No import

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WFE_REQUEST_CRM209 - Error during parsing of document to be imported; No import ?

  The SAP error message:
  WFE_REQUEST_CRM209: Error during parsing of document to be imported; No import
  
  Cause:
  This error typically occurs during the import or processing of a CRM (Customer Relationship Management) document or data object when the system fails to parse the incoming XML or IDoc document correctly. The reasons can include:
  
  Malformed or incorrect XML structure in the document being imported.
  Missing mandatory fields or nodes in the document.
  Data inconsistencies or invalid data formats that prevent the parser from interpreting the document.
  Version mismatch between the sender and receiver systems causing incompatibility in the document structure.
  Transport or communication errors leading to incomplete or corrupted data.
  Incorrect configuration of the integration scenario or middleware (e.g., PI/PO, CRM middleware).
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check the Document Format:
  
  Verify the XML or IDoc document structure against the expected format.
  Use XML validation tools or SAP transaction codes (e.g., WE02 for IDocs) to inspect the document.
  Ensure all mandatory fields and nodes are present and correctly formatted.
  
  
  
  Analyze the Error Logs:
  
  Use transaction SLG1 (Application Log) to find detailed error messages related to the import.
  Check the CRM middleware logs or integration engine logs for parsing errors.
  
  
  
  Check Version Compatibility:
  
  Confirm that the sender and receiver systems use compatible versions of the data structures.
  If necessary, adjust the mapping or upgrade the system components.
  
  
  
  Correct Data Issues:
  
  Fix any data inconsistencies or invalid values in the source document.
  Re-export or regenerate the document if it was corrupted.
  
  
  
  Review Integration Configuration:
  
  Verify the configuration of the middleware or integration scenario.
  Ensure that the correct message types and interfaces are used.
  
  
  
  Re-import the Document:
  
  After corrections, re-import the document.
  Use transaction CRMD_ORDER or relevant CRM transactions to check the status.
  
  
  
  
  Related Information:
  
  
  Transactions to check:
  
  WE02 / WE05 — IDoc monitoring and analysis.
  SLG1 — Application log for detailed error messages.
  CRMD_ORDER — CRM order processing.
  SMQ1 / SMQ2 — Queue monitoring for asynchronous processing.
  
  
  
  SAP Notes:
  
  Search for SAP Notes related to WFE_REQUEST_CRM209 or parsing errors in CRM document import.
  Common notes may address known bugs or provide patches.
  
  
  
  Middleware:
  
  If using SAP PI/PO or CRM middleware, check the message mapping and interface determination.
  Ensure that the middleware is correctly transforming and forwarding the document.
  
  
  
  
  Summary:
  The error WFE_REQUEST_CRM209 indicates a failure in parsing the document to be imported into CRM, usually due to malformed XML, missing data, or configuration issues. The solution involves validating and correcting the document format, checking logs for detailed errors, ensuring system compatibility, and verifying integration settings before re-importing the document.
  
  If you provide the exact context or the document snippet causing the error, I can help analyze it further.