How To Fix WES_OUTBOUND418 - Bonus buy uses features that are not supported by this service

WES_OUTBOUND418 - Overview

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 418

• Message text: Bonus buy uses features that are not supported by this service

What causes this issue?

The bonus buy &V1& uses features that are not available in this service
interface. This could be, for example:
A reward at a different level than a total reward for the get side.
A limit number that defines how many times a bonus buy is granted at the
point of sale

System Response

The bonus buy &V1& cannot be processed by way of this service.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

WES_OUTBOUND418 - Details

• SAP Error Message:
  WES_OUTBOUND418 Bonus buy uses features that are not supported by this service
  
  
  Cause:
  This error occurs when a Bonus Buy feature is used in a sales or outbound process, but the current outbound service or interface does not support the specific Bonus Buy features configured or requested. Essentially, the outbound service (e.g., IDoc, API, or middleware service) is not designed or enabled to handle the Bonus Buy functionality, which might include special pricing, promotions, or conditional item additions.
  Common scenarios include:
  
  The outbound delivery or sales order contains Bonus Buy items or conditions.
  The outbound service (e.g., a particular IDoc type or API) does not have the logic or mapping to process Bonus Buy features.
  Configuration or master data mismatch where Bonus Buy is active in the sales document but not supported in the outbound integration.
  
  
  
  Solution:
  
  
  Check Service Capability:
  
  Verify if the outbound service or interface you are using supports Bonus Buy features.
  Consult the documentation of