How To Fix WES_OUTBOUND417 - Bonus buy &1: Conditions found at different organizational levels

SAP Error Message - Details

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 417

• Message text: Bonus buy &1: Conditions found at different organizational levels

Self-Explanatory Message

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• What is the cause and solution for SAP error message WES_OUTBOUND417 - Bonus buy &1: Conditions found at different organizational levels ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WES_OUTBOUND417 Bonus buy &1: Conditions found at different organizational levels
  
  Cause:
  This error occurs during the processing of bonus buy conditions in Sales and Distribution (SD) or related modules when the system detects that the pricing conditions for a bonus buy are maintained at different organizational levels (e.g., sales organization, distribution channel, division) inconsistently.
  In other words, the system expects the bonus buy condition records to be maintained uniformly at a specific organizational level. If some condition records exist at one level (e.g., sales organization + distribution channel) and others at a different level (e.g., sales organization only), the system cannot determine which condition to apply, leading to this error.
  
  Explanation:
  
  Bonus buy conditions are special pricing conditions that grant free or discounted goods based on certain criteria.
  SAP requires that these conditions be maintained consistently at the same organizational level to avoid ambiguity.
  If conditions are scattered across different levels, the system cannot resolve which condition is valid for the current sales document.
  
  
  Solution:
  
  
  Check Condition Records:
  
  Use transaction VK13 (Display Condition) or VK12 (Change Condition) to review the bonus buy condition records.
  Identify the organizational levels at which the conditions are maintained (e.g., sales org, distribution channel, division).
  
  
  
  Standardize Condition Records:
  
  Ensure that all bonus buy condition records for the relevant condition type are maintained at the same organizational level.
  For example, if some conditions are maintained at sales org + distribution channel + division, then all should be maintained at this level or all at sales org + distribution channel only.
  
  
  
  Delete or Adjust Inconsistent Records:
  
  Remove or adjust condition records that are maintained at different levels to align with the majority or the intended organizational level.
  
  
  
  Reprocess the Sales Document:
  
  After standardizing the condition records, retry the sales document processing.
  
  
  
  
  Additional Information:
  
  This error is related to pricing and condition technique in SAP SD.
  The organizational levels typically involved are:
  
  Sales Organization
  Distribution Channel
  Division
  
  
  Consistency in condition maintenance is crucial for correct pricing determination.
  If you are unsure about the correct organizational level, consult your pricing or SD configuration team.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WES_OUTBOUND417 Bonus buy &1: Conditions found at different organizational levels
  
  
  Cause
  Bonus buy condition records maintained inconsistently at different organizational levels
  
  
  Solution
  Review and standardize condition records at the same organizational level using VK12/VK13
  
  
  Related Transactions
  VK12, VK13, VA01 (Sales Order), Pricing Procedure configuration
  
  
  
  
  If you need help identifying the exact organizational levels or further assistance with pricing configuration, feel free to ask!