How To Fix WES_OUTBOUND416 - Bonus buy &1 uses features not supported by this service; Use &2&3

WES_OUTBOUND416 - Overview

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 416

• Message text: Bonus buy &1 uses features not supported by this service; Use &2&3

What causes this issue?

The bonus buy &V1& uses features that are not available in this service
interface. This could be, for example:
A reward at a different level than a total reward for the get side.
A limit number that defines how many times a bonus buy is granted at the
point of sale

System Response

The bonus buy &V1& cannot be processed by way of this service.

How to fix this error?

You can use the service &V2&&V3& instead to correctly process this bonus
buy.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WES_OUTBOUND416 - Bonus buy &1 uses features not supported by this service; Use &2&3 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WES_OUTBOUND416
  Text: Bonus buy &1 uses features not supported by this service; Use &2&3
  
  
  Cause:
  This error occurs during outbound processing (typically in SAP IS-Retail or SAP Sales and Distribution scenarios involving bonus buy promotions) when a bonus buy condition or promotion uses certain features or functionalities that are not supported by the current outbound service or interface.
  
  Bonus buy refers to promotional conditions where customers get additional products or discounts based on certain criteria.
  The outbound service (e.g., IDoc, BAPI, or web service) responsible for sending this data to an external system or another SAP component does not support some features used in the bonus buy condition.
  The placeholders &1, &2, and &3 in the message are dynamically replaced at runtime:
  &1 = the name or type of the unsupported feature used in the bonus buy.
  &2 and &3 = the recommended service or method that