How To Fix WES_OUTBOUND413 - Data processing for bonus buy &1 (promotion &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 413

• Message text: Data processing for bonus buy &1 (promotion &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WES_OUTBOUND413 - Data processing for bonus buy &1 (promotion &2) ?

  The SAP error message:
  WES_OUTBOUND413 Data processing for bonus buy &1 (promotion &2)
  typically occurs in the context of SAP Retail or SAP IS-Retail, specifically related to the processing of promotions and bonus buy scenarios during outbound data processing (e.g., sending promotion data to stores or POS systems).
  
  Cause
  
  
  The error WES_OUTBOUND413 indicates that there is an issue during the data processing of a bonus buy promotion identified by the placeholders:
  
  &1 = Bonus buy identifier or key
  &2 = Promotion identifier or key
  
  
  
  Common causes include:
  
  Inconsistent or incomplete promotion master data related to the bonus buy.
  Missing or incorrect configuration of the promotion or bonus buy conditions.
  Data inconsistencies between the promotion header and the bonus buy details.
  Issues in the outbound processing logic or interface that handles promotion data distribution.
  The bonus buy or promotion might be inactive, deleted, or not properly released for outbound processing.
  Technical issues such as missing partner profiles, incorrect distribution model, or errors in the outbound queue.
  
  
  
  
  Solution
  
  
  Check Promotion and Bonus Buy Master Data:
  
  Verify that the promotion (&2) and bonus buy (&1) exist and are correctly maintained in the system.
  Ensure that all required fields and conditions for the bonus buy are complete and consistent.
  Check if the promotion and bonus buy are active and released for outbound processing.
  
  
  
  Review Configuration:
  
  Confirm that the promotion and bonus buy are correctly configured in the promotion management system.
  Check the assignment of bonus buy to the promotion.
  Validate the validity dates and conditions.
  
  
  
  Check Outbound Processing Setup:
  
  Verify the distribution model and partner profiles for outbound processing.
  Check the outbound queue or IDocs related to the promotion data.
  Look for any errors in the outbound processing logs or queues.
  
  
  
  Debug or Analyze Logs:
  
  Use transaction codes like /nWE02 or /nWE05 to check IDoc status if outbound processing uses IDocs.
  Check application logs (SLG1) for detailed error messages related to the promotion outbound processing.
  If custom enhancements or user exits are involved, debug the relevant code.
  
  
  
  Reprocess or Re-send Data:
  
  After fixing the data or configuration, reprocess the outbound data.
  Use relevant transactions to trigger outbound processing again.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WES_OUTBOUND413 or promotion outbound errors.
  If the problem persists, consider raising a support ticket with SAP, providing the error message, promotion and bonus buy details, and system logs.
  
  
  
  
  Related Information
  
  SAP Modules: SAP IS-Retail, Promotion Management, Bonus Buy Processing.
  Transactions to check:
  
  WES1 - Promotion processing
  WES2 - Bonus buy maintenance
  WE02 / WE05 - IDoc monitoring
  SLG1 - Application log
  
  
  Common SAP Notes: Check SAP Support Portal for notes related to promotion outbound errors.
  Documentation: SAP Help Portal for IS-Retail Promotion Management and Bonus Buy configuration.
  
  
  If you provide more context (e.g., system version, exact scenario, or logs), I can help with more specific troubleshooting steps.