How To Fix WES_OUTBOUND411 - Short text for bonus buy &1 cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 411

• Message text: Short text for bonus buy &1 cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WES_OUTBOUND411 - Short text for bonus buy &1 cannot be determined ?

  SAP Error Message:
  
  WES_OUTBOUND411 - Short text for bonus buy &1 cannot be determined
  
  Cause:
  This error occurs in SAP when the system tries to determine or retrieve the short text description for a "bonus buy" condition or item (identified by &1 which is a placeholder for the specific bonus buy ID or code), but fails to find or resolve it. This typically happens in scenarios involving pricing, promotions, or outbound processing where bonus buy conditions are used.
  Common reasons include:
  
  The bonus buy condition or item master data is missing or incomplete.
  The short text description for the bonus buy is not maintained in the relevant customizing or master data.
  The outbound processing logic (e.g., IDoc, message determination) expects a short text but cannot find it due to missing configuration.
  Inconsistent or incomplete integration between sales/promotion data and outbound processing.
  
  
  Solution:
  
  
  Check Bonus Buy Master Data:
  
  Verify that the bonus buy condition/item referenced by &1 exists in the system.
  Ensure that the short text description is maintained in the relevant master data tables or customizing.
  
  
  
  Maintain Texts in Customizing:
  
  Go to the customizing transaction for bonus buys or promotions (depending on your SAP module, e.g., SD, CRM, or IS-Retail).
  Maintain or update the short text for the bonus buy condition/item.
  
  
  
  Review Outbound Processing Configuration:
  
  Check the message determination and output types related to bonus buys.
  Ensure that the logic or user-exits used to fetch the short text are correctly implemented and can handle the bonus buy in question.
  
  
  
  Check Integration Points:
  
  If the error occurs during IDoc processing or EDI outbound, verify that the mapping and data extraction logic correctly fetches the short text.
  Debug or analyze the outbound processing to identify where the short text retrieval fails.
  
  
  
  Consult SAP Notes:
  
  Search SAP Support Portal for notes related to WES_OUTBOUND411 or bonus buy short text issues.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information:
  
  Module Context: This error is often seen in SAP Retail (IS-Retail), Sales and Distribution (SD), or CRM modules where bonus buys/promotions are managed.
  Tables to Check:  
  
  Bonus buy master data tables (e.g., /POSDW/BONUSBUY or similar depending on system).
  Text tables related to bonus buys.
  
  
  Transactions:  
  
  Customizing transactions for promotions/bonus buys.
  Outbound processing configuration (e.g., NACE for output types).
  
  
  Debugging:  
  
  Use transaction WE19 to test IDoc processing if relevant.
  Use debugging to trace where the short text retrieval fails.
  
  
  
  
  If you provide the exact module or scenario (e.g., outbound delivery, promotion processing), I can give more precise steps.